Childish About Child’s Drink

, , , , , , , | Right | October 11, 2018

I work at a drive-in fast food restaurant. We have credit card readers on every stall, but the payment doesn’t always go through on the first swipe. We often have to pull the payment screen back up or take the cards to our reader inside.

One of my coworkers was taking out orders to cars. She comes inside holding a drink and says “This lady would like to speak with a manager. She says she paid already and I tried telling her it didn’t go through but she won’t listen–”

Just then this customer throws our door open and screams at my coworker, “EXCUSE ME, YOU CAN’T JUST WALK AWAY WITH MY DRINK!” We calmly try to explain to her that we can’t give customers their orders until a payment has been received, but she isn’t having it. “I DID PAY. THE SCREEN SAID MESSAGE RECEIVED!”

“No, ma’am, that means that your order went through, not the payment–” my manager starts, but is again interrupted. “THAT DRINK IS FOR MY CHILD AND YOU KEEP WALKING AWAY WITH IT. HOW DO I KNOW YOU HAVEN’T SPAT IN IT? I WANT MY GOD-D*** DRINK!”

We try to assure her no one would spit in it but she keeps screaming, “I ALREADY PAID! I’M NOT SWIPING MY CARD AGAIN! I WANT MY DRINK! MY SON IS VERY UPSET!” (Might I point out, she had left her son in her running car to come in and scream about a drink that is currently half price at 80 cents.) Finally my manager gives up, hands her her drink, cancels the ticket so my coworker won’t come up short, and proclaims that customer as our crazy of the day.

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