Chester Bennington Was His Grandma
Me: “Where is [Worker]? He hasn’t signed in for the early shift?”
Manager: “He came to me yesterday saying his grandmother had died. He said he needed to take today off for the funeral. He promised he would be back tomorrow.”
Me: “Which grandmother?”
Manager: “With it being such a sensitive topic, I didn’t want to pry.”
Me: “His mother’s grandmothers are in the store right now. I just caught up with them as I came in. His father’s grandmother lives in Australia, so unless I’ve just met the Messiah, I very much doubt he’s going to a funeral in Australia and has the time to be back tomorrow morning.”
(The manager blushes and starts making some phone calls.)
Manager: “I can’t get through to him.”
(I searched the store and found his grandmothers. They told me he traveled south for a get-together with friends. They weren’t too impressed when I told them about his story, and they agreed to phone him. They assured me he’d be back up the next day with a written apology. He handed both myself and the other manager an apology, and did seem genuinely sympathetic. While he left, I noticed a new tattoo on his arm of Linkin Park’s logo, with the weekend’s date underneath. Seems like it was probably more than just a get-together, but to claim a family member had died…)
Question of the Week
Have you ever served a bad customer who got what they deserved?