Cheese-Louise!
(I am working the drive-thru, taking orders.)
Me: “Thank you for choosing [Restaurant]; what can I get you today?”
Customer: “I’d like a hamburger, add cheese and tomato.”
Me: “So, a cheeseburger, add tomato.”
Customer: “No, a hamburger, add cheese and tomato.”
Me: “So, a cheeseburger, add tomato—”
Customer: *cuts me off* “It’s a hamburger, add cheese.”
(Finally, my manager stepped in on the headset and finished the order. I still can’t understand what the difference is between a “hamburger, add cheese” and a cheeseburger.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
