Cheese- Louise!, Part 2
I work at a fast food restaurant that has dollar cheeseburgers and hamburgers available as well as larger burgers.
Customer: “I would like two hamburgers.”
Me: “Would you like the junior ones or a big one?”
Customer: “I don’t know; I just want two hamburgers!”
Me: “I need to know so we can charge you accordingly.”
The customer rambles on, so I put in two of the dollar hamburgers.
Me: “That will be $2.12.”
The customer looks at the receipt.
Customer: “You charged me for the cheese!”
Me: “What?!”
Customer: “It says up there that the junior cheeseburgers are a dollar!”
Me: “Yes, but you got two junior hamburgers; they’re the same price, but without cheese!”
Customer: “But I’m still paying for the cheese, then. I don’t want the cheese!”
Me: “I’m sorry. I can’t do anything to change the prices; I just put in what you tell me and the register adds it up!
Even if I did try and give him a discount to get him to stop complaining, our cheapest “coupon” is for a dollar.
Customer: “Forget it! I’ll just go to [Another Fast Food Restaurant across the street]; they’ll give me what I want!” *Leaves*
I voided out the order, wondering how much he wanted taken off for no cheese on a dollar burger.
Related:
Cheese- Louise!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
