Cheech And Chong Is Never Wrong
(Our center manager is named Dave.)
Coworker: *answers ringing phone* “Thank you for calling [Center]; how may I help you?”
Corporate Big Wig: “Can I be transferred to Dave, please?”
Coworker: “Dave’s not here, man.”
Corporate Big Wig: “How about [Other Manager]?”
Coworker: “Hold please.”
Other Manager: “This is [Other Manager].”
Corporate Big Wig: “So, you need to drug test the employee who answered the phones just now.”
Other Manager: “What? Why?!”
Corporate Big Wig: “For answering the phone with a Cheech and Chong reference. Then drug test me for getting it.”
(Isn’t it nice when corporate big shots are people, too?)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
