The Checkout Line Has Seized Up

, , , , | Working | March 7, 2018

(I am in a supermarket at the tills when the young woman in front of me, about to pay for her goods, suddenly freezes. She stands still and stares into space, down at her purse, which is falling out of her hands. She is standing in front of a plastic wall.)

Cashier: “Excuse me, miss? Excuse me?” *to herself* “P****.” *turns to me* “Can I put your things through? I’ll void her stuff if she’s ignoring me. Self-entitled snowflakes and their phones.”

(I look at the woman carefully and notice she has an epilepsy bracelet.)

Me: “Erm, I think she’s having a seizure.”

Cashier: *condescending, as if to a child* “No, because if she was having a seizure, she’d be on the floor, wouldn’t she?”

Me: “I’m a doctor, madam, and I’d like to get your manager.”

Cashier: “No. She’s a snowflake who’s looking at her phone instead of paying, and she’s holding up the queue.”

Me: *sternly* “Madam, I really do think she’s having a seizure. They don’t all writhe around on the floor.”

(I called the number on the bracelet and the ambulance came within a few minutes. Last I heard, the young woman was fine, but the cashier voided the woman’s shopping AND mine, saying that it was our choice to step out of the queue and that I must be joking if I thought I was getting my shopping back, even though I simply went outside to the ambulance to explain what had been going on.)

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