Check Yourself Before You Self-Checkout

(I’m at a well-known Canadian hardware/automotive store, in line to use one of the self checkout machines. I watch another customer get through his purchase without a hitch until he goes to pay.)

Machine: “Please select payment method.”

Customer: *presses button*

Machine: “Please use the pin-pad on the right.”

(The main screen shows a large arrow pointing to the right, along with a picture of the pinpad.)

Customer: *tries to jam card into the coin slot*

Customer: *tries to jam card into bill slot*

Customer: *shoves card into receipt slot*

Customer: *tries to scan card*

(He eventually cancelled the entire purchase and went to a regular cashier.)