Check Yourself Before You Self-Checkout, Part 3

, , , , , | Right | August 1, 2020

I am at a bulk retailer using the self-check system. I am scanning my items when the attendant sees me and darts over toward me.

Attendant: “Sir, make sure you—”

And then I beep on a multi-pack of sauce.

Attendant: “Wow, you’re the first person all day to scan that sticker. If you scan the UPC on the jar, it crashes the system and the manager has to reboot it. It takes at least fifteen minutes and it’s why I’m over here.”

As she states that, I see a guy behind her pick up the same jars of sauce and I try to tell him.

Me: “Sir, use the one on the top—”

Beep! He scans the wrong one, crashing that system. The attendant looks crushed as the customer begins to yell at her for the system not working. I interrupt him mid-sentence.

Me: “Stop that. It’s not her fault you couldn’t scan the huge sticker on top that says three-pack. She’s doing a great job and was telling me and I attempted to tell you before you did it. You need to read if you’re going to self-check your items.”

He turned a couple of shades of red and backed down. She guided him to a register that was still working. On my way out, I thanked her again for her help and told her boss she was doing a great job.

Related:
Check Yourself Before You Self-Checkout, Part 2
Check Yourself Before You Self-Checkout

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