Check Your Customers Before You Wreck Yourself
At The Checkout, Cashier, Coworkers, Disabilities, Employees, Ignoring & Inattentive, Impossible Demands, Money, Retail, USA | Working
| August 19, 2024
I used to work with a woman as a cashier back when people wrote checks more than used a credit card. When a customer handed her a check once:
Coworker: “Can I see your driver’s license?”
This was standard practice.
Customer: “I don’t have one.”
Coworker: “I need to see it to confirm that you’re the one who wrote the check.”
Customer: “Well, I didn’t write the check; someone wrote the check for me.”
Coworker: “I’m afraid I can’t accept this check, then—”
Customer: “I’m sorry, but are you looking at me?”
My coworker looked up and noticed the customer for the first time. She reddened, accepted the check, and sent the obviously blind customer on his way.
