Check Your Baggage And Your Attitude

, , , | Right | June 4, 2018

(I am a station agent for a big airline and we have an airbus to Chicago every morning. If the plane is full enough, passengers in groups three and four have to check their bags to their final destination. I check in the bags in the reservation system, which requires a lot of coding and input. As I’m in my own little world, the fourth passenger and his wife approach the desk.)

Customer: “I don’t understand why I have to check in my carry-on to go to my final destination. If I paid for a seat, I should be able to get my bag on the plane with me.”

Customer’s Wife: “It’s not his fault that you have to check in your bag.” *walks away, embarrassed*

Customer: “Well, you don’t seem to care, anyway.”

Me: “Excuse me, sir? Who said I didn’t care? Also, to be frank, if you were really concerned about your bag making it onto the plane, you should have paid the extra $30 to get Priority Boarding.”

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