Check The Sign
I work at a place that can’t cash checks; I don’t even have a function on my register. I haven’t been here very long — just a few months. An older man comes to my register and pays for his items. He then puts down a rebate check from a cable company and doesn’t say anything. I pick it up.
Me: “I’m sorry, what did you need?”
Customer: “I need cash.”
Me: “Um, I’m sorry, but we can’t do that here.”
I point out the big sign behind me that says, “No third-party checks”. I put it back on the counter but he pushes it back toward me.
Customer: *Rather rudely* “Then I want to pay for my things.”
Uh… you already paid…
Me: “I’m sorry, we can’t do that here.”
I point again to the big sign behind me. The man abruptly picks up his check and starts walking out.
Customer: “What a crappy place. I might be back, no thanks to you.”
I actually started laughing.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?