Changing Policy Because Of An Idiot? You Were Dew

A customer comes in and orders a bunch of combos. She orders three Pepsis and one Mountain Dew. I hand her the drinks, and she just looks at me like I’m an idiot.

Customer: “How am I supposed to know which one is the Mountain Dew?”

Me: *As politely as I can* “Mountain Dew is yellow.”

I point at the correspondingly colored cup.

Customer: “You think I’m stupid? Huh? So rude! I want to speak to your manager!”

And that’s the reason why we have to state which drink is which, no exceptions. I do this when serving a small coffee and a large soda for a nice couple.

Guy: “Seriously? Some customers can’t tell them apart?”

I blink and am about to speak when his girlfriend says:

Girl: “Don’t ask her that, babe. Look at her. She’s seen things…”