Change For The Better
(It is my first week of my first retail job. This supermarket has only just reopened after being destroyed in an earthquake. It is also a week before Christmas. Due to the time of year, the novelty of the new store, and the fact that almost every single worker is still in training, it is completely packed. I am halfway through an 8-hour shift.)
Me: “Here you go, $10.50 change. Have a nice day!”
Customer: “Thank you.”
(I go on to serve the next customer, but the first comes back immediately.)
Customer: “Excuse me. You gave me too much change.”
(She holds out her change. I had not given her a $10 note as I should have, but a $100 note.)
Me: “Oh, my God! I’m so sorry! Thank you so much for bringing that back!”
Customer: “No worries. You just be careful.”
(I’ve been a lot better at change ever since!)
Question of the Week
Tell us about a customer who got caught in a lie!