Certainly Has Some Issues
(I work in a used bookstore that sells books and media. We often have large coffee table books for a dollar or two. A lady comes up to my register with an armload of large books and I ring her out.)
Me: “Would you like a bag or two for these?”
Customer: “IT’S YOUR ISSUE!”
Me: “Y…yes? Would a box be better? I can make a box!”
Customer: “IT’S YOUR ISSUE! IT’S YOUR ISSUE!”
(She waves off a box and quickly becomes exasperated, as if we are forcing her to buy this giant pile of giant books. I put them in a couple of bags. She’s still not happy.)
Customer: “HOW DO I CARRY?! IT’S YOUR ISSUE!”
Me: “I can help you to your car. Where are you going?”
Customer: “HOW FAR?!”
(I then realized that she was walking, and imagined carrying her books around town. I repeatedly asked where she lived but only got, “IT’S YOUR ISSUE,” in return. She came back a few more times and yelled, “IT’S YOUR ISSUE,” at different booksellers, to the point it became a catchphrase at the store. Was she on a personal crusade against bags? Or books? We still see her occasionally, but she has stopped buying large amounts of large books.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.