“Cell” Mates
(I work for cable television tech support, with service in 30 states and call centers in 8 of them.)
Me: “Thank you for calling [Company]. My name is [My Name]. What can we do for you?”
Caller: “Hello, [My Name]! I think I met you in prison!”
Me: “That’s… highly unlikely.”
(What kind of person says that?)
Question of the Week
Have you ever served a bad customer who got what they deserved?
