Causing Some Pay(n)

, , , , , , , | Working | June 5, 2018

(I work for a large grocery chain with locations all around the country. As part of my job, I get a staff card that entitles me to a 5% discount when presented. The only rule is that we can’t give it to others to use, but we are allowed to use it for family and friend’s purchases as long as we are the one presenting the card. One day, I tag along with my mum as she does the weekly grocery shop so she can use the discount. The store we visit isn’t the one I work at. We get to the checkout and I present my card.)

Cashier: “Are you the one paying for this?”

Me: “No, my mum is.”

Cashier: “Then I can’t scan your card. You have to be the one paying.”

Me: “It’s fine to do as long as I, the cardholder, am present. That’s the rule.”

Cashier: “No, it’s not. I can’t accept it. It’s against the rules. Technically, I should be confiscating your card just for suggesting it.”

Me: “What?”

Mum: “But we’re here together. They always let us do it.”

Cashier: “Sorry.”

Me: “That’s how it’s done at my store.”

Cashier: “Then you’re breaking the rules.”

Mum: “I have the money here. If I handed it to him to pay you, would that be okay?”

Cashier: “Yes, that would be okay, I guess, because then he’d technically be the one paying.”

Mum: “But if I just give the cash straight to you, without going via him, we can’t get the discount?”

Cashier: “Correct.”

(My mum made a big show of handing me the cash, which I then handed to the cashier, along with my staff card, which she finally accepted, with a look on her face like she’d put us in our place. The following day I mentioned this to my manager, who agreed that the cashier was in the wrong. We tend not to do our grocery shop at that store anymore, and I’ve since learned that that particular store isn’t held in very high regard by many of my fellow employees.)

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