Caught Red-Handed, Part 2
(This is why it’s good to check inside the box when someone returns something.)
Me: “Okay, sir, what’s wrong with the XBox 360?”
Customer: “Oh, it just doesn’t work.”
Me: “Okay.”
(Policy indicates that I have to open it up. I look inside and there is a Sega Saturn with a couple of old stereo parts.)
Me: “I’m sorry, sir, this isn’t what supposed to be inside here.”
Customer: *fumbling for words* “Oh… oh… uh… that isn’t it. I have the real one at home. I’ll just get it…”
(The customer picked up the box and walked away, never to be seen again. All the while, I sat back laughing.)
This story is part of the Lying-Customers-Getting-Caught roundup!
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Question of the Week
Have you ever met a customer who thought the world revolved around them?
