Caught In The Middle Of Their Inability To Find The Middle

Customer: “Where are your bags?”

Me: “Middle shelf, next to the boxes.”

(The customer reaches for the top shelf of boxes.)

Me: “MIDDLE shelf, next to the boxes.”

(The customer moves their hand to the middle shelf of boxes.)

Me: “NEXT TO the boxes.”

(The customer moves their hand to the bottom shelf of boxes.)

Me: “MIDDLE shelf, NEXT TO the boxes.”

(The customer moves their hand back to the middle shelf of boxes, then hovers it the opposite direction of the bags.)

Me: “Other direction.”

(The customer turns and walks away from the boxes and bags entirely.)

Me: “Let me just grab one for you.”

(There are days when I have to go through this with multiple customers. And then there’s days where I’ll point at the bags on one shelf and the customer will successfully retrieve one from a different shelf.)