Caught Brown Handed
(In the Chinese restaurant where I work, we have little bottles of soy sauce on every table. They look like they’re tightly closed, but the top actually doesn’t close at all. A lady and her daughter finish dinner and are leaving.)
Me: “Excuse me, madam, but I’m afraid the soy sauce is restaurant property. You can’t take it.”
Mother: “You calling me a thief? I want to speak to the manager! This will cost you your job, you little b****!”
Daughter: “Um, mum…”
Me: “The manager is not in right now, but if you want the sauce, it’s on sale at the front of the restaurant.”
Mother: “You’ve got some nerve! I never even touched your stinking sauce, you c***! Call the manager now!”
(Several customers are starting to giggle and the daughter looks like she’s about to die.)
Me: “Maybe you have taken the sauce without noticing? Because I’m sure you touched it at some point.”
Mother: “You’re sure? I tell you I didn’t touch it! You can’t treat your customers that way! You telling me you’ve been spying on me or something?”
Me: “Certainly not. But the huge brown stain on your purse is hard to ignore.”
(Her daughter dragged her by the arm and they stormed out the front door, leaving a sticky trail of soy sauce from the mother’s cloth purse. I laughed so hard I didn’t even mind them stealing the sauce.)
This story was included in our Chinese Restaurant Roundup.
Question of the Week
Have you ever served a bad customer who got what they deserved?