Catty-log
Me: “Hello, sir. Can I help you find anything?”
Customer: “Well, you can start by telling me why every page of your catalog has the same thing on it.”
Me: “Well, that’s actually a stack of one-page information fliers for the [product].”
Customer: “Oh. Thank you.”
This story is part of the Totally Unobservant Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.