Catty-log

Me: “Hello, sir. Can I help you find anything?”

Customer: “Well, you can start by telling me why every page of your catalog has the same thing on it.”

Me: “Well, that’s actually a stack of one-page information fliers for the [product].”

Customer: “Oh. Thank you.”

This story is part of the Totally Unobservant Customers roundup!

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Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

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