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Category: Wild & Unruly

It’s An Acquired Taste

| Fort Collins, CO, USA | Bad Behavior, Money, Wild & Unruly

(I work in acquisitions for a major credit card company. We’re the people you call when you want to sign up for a new credit card, or to be taken off the mailing list for pre-approved credit card offers. This day, I am listening in to help train a new employee. I’ve been explaining to her some of the things about this department before she takes any calls.)

Me: “So, a lot of calls you get will be people wanting to be removed from the mailing list for pre-approved offers. It’s usually not a big deal, but some people make it way bigger of a deal than they need to. So, get used to a lot of yelling and verbal abuse.”

New Employee: “Oh, well, I worked in Retention before transferring here. I had to deal with all SORTS of angry customers trying to cancel their credit cards, so I know how to diffuse angry customers.”

(The phone rings.)

New Employee: “Thank you for calling [Credit Card]. My name is [New Employee]. How can I help you today?”

Customer: “Yeah, you can take me off your d*** mailing list!”

New Employee: “Okay, I’d be happy to help you with that. First I just need—”

Customer: “I can’t believe you people keep sending me this crap! As if I don’t have enough junk mail to deal with already!”

New Employee: “I’m terribly sorry to hear that, but—”

Customer: “And you f****** scam artists, always trying to swindle people with your credit scams! Probably selling my social security number to everyone you know! What if someone else had stolen my mail and filled out this offer in my name?!”

New Employee: “Ma’am, I’m sorry, but to—”

Customer: “Do you know how much of a headache you cause me with your d*** f****** junk mail?! I oughtta sue all your a**** for everything you’re worth!”

New Employee: “Ma’am—”

Customer: “You haven’t heard the last of me! I’ll tell everyone I f****** know to stay away from you! All you’ve done is harass me!”

New Employee: “Ma’am, can I—”

Customer: “Well, F*CK YOU!” *slams down the phone, ending the call*

Me: “Welcome to Acquisitions.”

Talking Turkey About Working Here

| Lansing, MI, USA | Extra Stupid, Food & Drink, Theme Of The Month, Wild & Unruly

(I am shopping at a grocery store, when another customer reaches into my cart and grabs a package of ground turkey. It was on sale, so I was buying eight packages of it. Of note, I am wearing a black t shirt and blue jeans; the store employees wear blue vests and nametags.)

Me: “Excuse me, what are you doing?”

Woman: “I’m trying to help you out. God, you can’t even say thank you?”

Me: “How does taking food out of my shopping cart help me?”

Woman: “Now you don’t have to go put this one back. Geez, you’re welcome.”

Me: “Ma’am, I’m a customer here. If you take my food, it means I have to go back and pick up another one. That’s not helping.”

Woman: “Don’t lie to me, boy. No one would buy this much turkey at once.”

Me: “I would. It’s on sale, and I’ve got a chest freezer at home, so I can buy a lot when it’s on sale and use it up gradually. Please give me back my food.”

Woman: “It’s mine now. And I’m going to complain to your supervisor. You shouldn’t be so rude to your customers.”

Me: “Since I don’t work here, good luck with that.”

(I decided it wasn’t worth arguing with her anymore, and went to go get another package of turkey. I hope she did try to complain to a manager.)

Benefitting From A College Education

| UT, USA | Crazy Requests, Theme Of The Month, Wild & Unruly

(I’m the customer here, looking at body jewelry in a popular alternative retail store. To be fair I have several facial piercings and my hair is pink. I’m right out of school so I still have my ID badge hanging out of my pocket.)

Lady: “Excuse me!”

Me: “Whoops, sorry, hon.”

(I move out of the way. She follows me and gets in my face.)

Lady: “I said EXCUSE ME! I need something out of that case.”

Me: “No, I don’t work—”

Lady: “I DIDN’T ASK FOR ANY OF YOUR LIP. NOW GET THE F****** CASE OPEN AND STOP BEING RUDE!”

Me: “I don’t work here! Find someone who does, or better yet, don’t, you nutcase.”

(She grabs my ID out of my pocket and heads deeper into the store screaming for a manager. Of course I follow, now pretty upset myself.)

Lady: “I want you to fire this god d*** b**** of an employee right now! I did not come in here to be disrespected by some brat who doesn’t know how to respect her elders!”

Manager: “Ma’am, she does not work here.”

(The lady waves my ID at him with a triumphant look.)

Manager: “Okay, go ahead and give me her ID. Hmm, well, doesn’t look like I can fire her from being a college student, but I can try if it will make you feel better.”

(The lady takes a closer look, turns bright red, and runs out of the store, almost knocking over a display in her rush.)

Me: “Well, that was something.”

Manager: “If it’s not women like her it’s twelve year olds trying to sneak into the back. You’re fired. How about I take your discount card and give you those last three punches?”

(He gave me my ID back and let me pick out a free piece of jewelry with my purchase.)