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Category: Wild & Unruly

When Patience Is Paper Thin

| Howell, MI, USA | Technology, Theme Of The Month, Wild & Unruly

(A customer comes into the copy and print area while I’m helping another customer and her son. After ignoring my greeting, she goes over to the customer color-copy machines, and starts making copies.)

Customer: “Excuse me, but why am I being charged $0.49 a copy, when that sign says black and white are only $0.09?”

(The customer points to the sign over the black and white copy machines that advertise $0.09 a copy.)

Me: “You’re using the color machine, not a black and white. It’ll charge you $0.49 a copy when you use it.”

(I point to the sign above the color machine that states just that.)

Customer: “Well, can’t it see that I’m not copying color pages?”

Me: “No, it doesn’t have that sort of capability. It only knows that it is used for color copies, and charges accordingly.”

Customer: “Well why didn’t you stop me before I started making copies?!”

Me: “I’m sorry, but I didn’t know you only had black and white pages. I can return your money and help you on the black and white machine if you would like.”

(The customer hands me the credit card she used to make the copies, and I refund her money. As I start to walk towards the black and white she pushes past me.)

Customer: “I don’t need your God-d*** help. You did enough already!”

(I return to the other customer and her son, and continue talking about his school project that he needs printed and finished. Five minutes go by, and the older woman has a stack of approximately 250 papers in her hand. She walks up to me and interrupts my conversation with the other customers.)

Customer: “I need these cut.”

Me: “We charge $2 for every 500 pieces of paper cut, per cut.”

Customer: “$2! Just for a few pieces of paper to be cut?! You must be out of your d*** mind! I’ll do them myself!”

(I show her to the small hand-cutter. I show her how it works, using only a few sheets of paper at a time. Only five seconds after I turn away, she starts shouting again.)

Customer: “THIS. ISN’T. WORKING!”

(I turn around to find that she has stuffed a quarter of her stack of papers under the blade. Every time she tries to cut, she rips the papers.)

Me: “Ma’am, you’re only supposed to do a maximum of 10 sheets at a time, like I showed you.”

Customer: “I DON’T HAVE TIME TO WASTE DOING ONLY A FEW PAGES AT A TIME!”

(The other customer and her son, and other nearby customers and associates are now watching as this angry customer fumes at me.)

Me: “I offered to cut them for you, and it was too much money. I showed how to properly cut them using the hand cutter, and you didn’t follow what I said. I don’t understand what you want me to do.”

Customer: “I WANT YOU TO REFUND MY RUINED COPIES AND DO THEM OVER, YOU LITTLE B****! AND THEN I WANT YOU TO CUT THEM ALL FOR FREE! YOU’VE WASTED MY TIME, AND I’M NOT PUTTING UP WITH YOUR SNARKY ATTITUDE!”

Me: “I’m not going to do that. I showed you how to cut them, and you didn’t listen. I have every right to refuse, especially after treating me with disrespect.”

Customer: “I AM NEVER SHOPPING HERE AGAIN!”

(The customer screams, grabs the ruined papers, and throws them into the air before storming off into another area of the store with her few good copies.)

DOMArry The One You Love

| New York, USA | Awesome Customers, Bigotry, Love/Romance, Top, Wild & Unruly

(A co-worker and I are out to lunch on the weekend with our boss. We’re all really good friends and we are chatting with each other when we notice one of the waiters, who is thin and short, getting harassed by a group of teens.)

Rude Teen #1: “Haha, look at [waiter] f*** up like he always does!”

Rude Teen #2: “Ha! D*** f****t!”

(The waiter is doing a good job ignoring the rude teens, but it’s very obvious he’s feeling upset. He’s walking towards us when one of the teens trips the waiter. He falls face first into the food he is carrying.)

Rude Teen #1: *laughs hysterically* “Oops, don’t fall!”

(The waiter gets up and wipes his face off, but it’s very obvious that he is crying. Having been bullied myself for being gay and being appalled at what’s going on, I stand up and approach the table. Note, I’m 6’3″ and very strong. I stand in between the tables the kids are at and the waiter.)

Me: “Do we have a problem here?”

Rude Teen #2: “Mind your own business, man!”

Rude Teen #1: “Yeah, f*** off! This kid is a f****t anyways!”

Me: “I suggest you stop right now, or else…” *I push up my sleeve and flex* “…you all and I are going to have a problem.”

(The two teens slink down into their seats, and I walk the waiter over to his co-workers.)

Me: *to the waiter* “Hey, if anybody ever tries to harass you or hurt you again, call this number. I know what’s like for being bullied because you’re gay. Just remember: I’m here to help you.”

(I give the waiter my phone number. He hugs me and starts crying on my shoulder. While he is, the manager of the store comes by, and I explain the situation to him and point out the two teenagers. After the whole ordeal is done, the manager and the waiter come over to our table and give me a $100 gift card for helping them out. I tell them they don’t have to reward me for being a decent human being, but they keep continuing to offer it. Later that night I get a phone call from that waiter, but it wasn’t about being bullied. Eleven months later, I’m now engaged to the waiter I protected that day.)

Running A Mile With Another Man’s Shoes

| KY, USA | Criminal & Illegal, Theme Of The Month, Top, Wild & Unruly

(At the store I manage, we put sensors on expensive shoes. My sales manager comes up to inform me she has heard a customer popping one off of a shoe. I approach the customer.)

Me: “Hello, how are you doing today? Do you need any assistance?”

(I notice a sensor sitting next to him. I pick it up and hold it in my hand while assisting him. He picks up a shoe box, and starts to walk away.)

Customer: “No, I’m good.”

(He proceeds to look around the store while I follow him; I’m still holding the sensor. He puts the box he is carrying on a shelf, and starts to make his way out the door. I pick up the box to find it empty. He is walking down the sidewalk, so I run after him.)

Me: “Sir, give me back those shoes!”

Customer: “I don’t know what you’re talking about; you’re crazy!”

(He proceeds to run across the parking lot, with me in hot pursuit.)

Me: “Help! Help! Criminal! Criminal!”

(I am a small, 5’ young woman, chasing a 6’ man in his 30s. I start to lose steam, and am losing him. Out of nowhere, a security guard runs past me. The customer does not notice the guard, but starts dropping shoes out of his pants one by one. Thinking I am lagging behind, he turns back to pick up the shoes. He notices the security guard, and starts to run again. A car pulls up and tries to hit the shoplifter. He doesn’t hit him, but slows the man enough to allow the security guard to catch up. They proceed to wrestle, and the security guard takes the customer down. In the end, the customer is arrested, and I get all the shoes back!)