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Category: Wild & Unruly

A Cent-less Attack

, | WA, USA | Family & Kids, Food & Drink, Theme Of The Month, Wild & Unruly

(I’m taking money at the first window. A car pulls up with a middle-aged customer driving, and what looks to be her older mother in the passenger seat.)

Me: “Hi, your total is—.”

Mother: “Where do we get my food?! I’m hungry! This line is taking too long!”

Daughter: “You have to pay first, mom.”

Mother: “I’m getting it!”

(She scrounges around for money in her purse. She hands me what’s supposed to be exact change. I count it three times, and she’s a penny short.)

Me: “Ma’am, do you have a penny?”

Mother: “Are you serious? I’m not giving you no d*** penny! Where’s my food?!”

Me: “Ma’am, I need that penny, or my till will come out short.”

Mother: “And I said you ain’t getting no d*** penny!”

(She starts shouting at her daughter.)

Mother: “Drive to the next window!”

(The daughter looks horrified about her mother’s behavior, and doesn’t move.)

Mother: “Fine! I’ll get it myself!”

(The mother gets out of the car, and starts walking toward the next window.)

Me: “Ma’am, can you please get back in your car?”

Mother: “F*** you!”

(The daughter is horrified, apologizes to me, and drives forward. A minute later, I see the mother walk back to my open window as I’m paying out another customer. She throws a penny at me, which hits me in the knuckle and bruises it.)

Mother: “There’s your d*** penny!”

The Key To Karma

| VA, USA | Hotels & Lodging, Theme Of The Month, Wild & Unruly

(A sour-looking customer comes in to check in. Throughout, I try to remain polite and friendly, but he just grunts and snatches his key out of my hand and goes up to his room. A few minutes later, he storms back in, and flings the keycards at me.)

Customer: “THESE KEYS DON’T WORK!”

Me: “I’m sorry about that; maybe I made a mistake keying them.”

(I check the system.)

Me: “Huh, these say that they are working. Are you sure that you went to the right room?”

Customer: “I went to 510!”

Me: “It says 518.”

(The customer turns pale, snatches the keys again, and storms off. I don’t hear from him again, so I guess he got the right room. Meanwhile, I get a nasty call from the person who was in room 510, saying that someone had tried to break down her door, screaming!)

Snapping A Customer Who Snaps

| Wigston, England, UK | At The Checkout, Technology, Theme Of The Month, Wild & Unruly

(I am in line at my local supermarket. The customer ahead of me is complaining. I am a cyclist, wearing a helmet with a camera.)

Customer: “What the f*** is taking so long!?”

Employee: “I’m sorry, sir, I will try to get this done as quickly as possible.”

Customer: “I haven’t got time for this; do you know what this is?”

(The customer backs off into a karate position.)

Me: “Excuse me.”

(I turn on the camera on my helmet.)

Me: “You do know that you’re being video recorded from multiple places. Being nice to the staff is voluntary, but threatening them will get the police.”

Customer: “F*** off, or you’ll get dead!”

(The customer pulls out a knife, still in the wrapper. I kick it out of his hand, and he runs off. Between the supermarket and me, we have everything needed for a prosecution. My shopping was free!)