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Category: Wild & Unruly

On The Need For Hazard Pay, Part 6

| MD, USA | Health & Body, Top, Wild & Unruly

(I am a hospital clerk. I am sitting in a staff-only workroom during my break when a man in a wheelchair comes in. He is non-verbal due to a surgery, but is in his right mind.)

Patient: “Grunt.”

Me: “Hi, sir. Can I help you?”

Patient: “Grunt, GRUNT, GRUUUUUUUNT!”

Me: “Sorry, sir, I don’t understand. Why don’t we go up to the front desk and get some paper so you can write?”

(We go to the desk, and I get the patient some paper. He writes, “Please take me outside.”)

Me: “I’m on break, but sure, I don’t mind. Do you want me to wheel you outside or can you do it yourself?”

Patient: *points to me*

(I try to wheel him into an elevator. Unfortunately, I’m 5’1” and seven months pregnant, and he’s about 350 lbs. We don’t make it.)

Me: “Sir, I’m so sorry. I can’t do it.”

(The patient slaps me.)

Me: “Ouch! Sir! Please don’t do that. I’ll call someone else to take you.”

(He slaps me four more times, twice in the stomach.)

Me: “Owowow! Sir. Stop right now! You’ll hurt the baby! STOP! STOP IT! If you touch me again, I will call security.”

Patient: “GRRRRRRRRRRRUUUUUNNNNNT!”

(He wheels himself into the elevator and leaves. I bend over and grab my stomach, in tears. One of the nurses finds me and checks me out. I dry my tears and page security.)

Me: “Officer [name]? This is [me]. We’ve got a patient, Mr. [name], who’s been harassing and assaulting staff. He just slapped me in the face and stomach because I couldn’t take him outside. Could you do something?”

Officer: “That guy? He did WHAT? Okay, I’m going to talk to him right now.”

Me: *to nurse* “He’ll take care of it.”

Nurse: “How do you know?”

Me: “Believe me, I know.”

(The officer arrives and begins speaking to the patient. Meanwhile, the nurse and I slink outside to hear the conversation.)

Officer: “Sir, I understand you’ve been harassing the staff. A clerk reported that you assaulted her because she could not wheel you around. Now let me explain something to you. That clerk was on her break and did not have to wheel you outside. She did it because she is kind. You can wheel yourself, so you shouldn’t have asked her to begin with. Also, she is not only far smaller than you, but she is also obviously pregnant. It was incredibly selfish of you to ask her to do that, when you could probably tell from the beginning she couldn’t do it. And when you realized she couldn’t do it, you could have asked someone else. You had no right to assault her. You not only hit a woman, but you hit the woman who happens to be my wife and is carrying our first child, so if she or our baby suffers any damage because you thought it was okay to slap a pregnant woman in the stomach, I will personally make sure you pay for your actions in every way possible. Do you understand?”

(The patient gives a thoroughly terrified nod, and wheels himself away as fast as he can. That patient never gave me any trouble again. I love my husband!)

Related:
On The Need For Hazard Pay, Part 5
On The Need For Hazard Pay, Part 4
On The Need For Hazard Pay, Part 3
On The Need For Hazard Pay, Part 2
On The Need For Hazard Pay

Pre-Paying It Forward

| Canada | Bad Behavior, Transportation, Wild & Unruly

(I work at a gas station that with prepay pumps. To be clear, there are pump-toppers on all pre-pay pumps stating so, and huge signs that are about the height of an average person at the end of the pumps. I notice a customer repeatedly trying to pump without paying first, and is getting increasingly angry. I buzz him over the intercom.)

Me: “Sir, that’s a pre-pay pump only. I’ll need you to hang up the handle and pay first. Thank you.”

Customer: “What the f*** is that supposed to mean?!”

Me: “It means those pumps are pre-pay only. Before you can fuel, you have to insert a credit or debit card and select how much you’d like to pump.”

(There’s silence on the line, so I assume that the customer has understood, and is starting the transaction. However, a few minutes later, he comes storming inside looking angry.)

Customer: “You make that pump not pre-whatever the h*** it is!”

Me: “I’m sorry, sir; it’s locked onto pre-pay. I can’t change it; only the manager can, and he’s not in until tomorrow.”

Customer: “I said change the f****** pump now!”

Me: “I can’t change the pump; I’m sorry. If you continue to make a scene, I’m going to have to ask you to leave, as this is not appropriate.”

Customer: “How about next time you put some f****** signs up, so people know that those are f****** pay first pumps!”

Me: “How about next time you look when you drive in? There are signs the size of me at the end of all the pumps stating whether they’re pre-pay or not.”

(There’s another pause. The customer looks a little astonished and at a loss for what to say.)

Customer: “Well… f*** you!”

(He turns to storm out of the store.)

Me: “And you have a wonderful day, sir!”

Blocks Out The Glaring Customers

| FL, USA | Criminal & Illegal, Health & Body, Top, Wild & Unruly

(My coworker has just had laser corrective surgery on his eyes. Unfortunately, he’s experiencing a much greater than usual amount of swelling in the area. His optometrist has prescribed him eye drops and told him to keep sunglasses on at all times, until the swelling goes down, as bright light causes irritation.)

Customer: “Excuse me!”

(My coworker and I notice an older customer glaring at him angrily.)

Coworker: “Can I help you, ma’am?”

Customer: “How DARE you!”

Coworker: “Sorry?”

Customer: “You take those off right this instant! I won’t stand for this disrespect!”

Coworker: “You mean these?” *points to his sunglasses* “Oh, I’m sorry. I didn’t mean to offend you. It’s just that I had laser surgery on my eyes, and the eye doctor told me I have to keep these on because bright light makes the swelling worse.”

Customer: “LIAR!”

(The customer lunges over the counter and grabs the glasses right off of his face. She puts several bloody scratches on his forehead with her long fingernails.)

Coworker: “Oh, God!”

(My coworker clutches his face, doubles over, and staggers head-first into a wall.)

Me: “Good God, lady! Why the h*** did you do that?!”

Customer: “You young ruffians are worthless! Not showing me the respect I deserve because you want to look ‘cool’!”

(She drops the sunglasses on the ground and stomps on them, shattering them. The noise and commotion have attracted our manager.)

Manager: “WHAT IS GOING ON HERE?!”

Customer: “That young punk was disrespecting me with his gang stuff! I demand that you fire him immediately!”

(The manager looks at the shattered sunglasses on the ground, and my coworker, who is doubled up, moaning and bleeding.)

Manager: “Did you assault my employee?”

Customer: “I can do whatever I want to scum like him! I’m the customer, so he has to do what I say! And he needed to be taught a lesson about respect, with those stupid things on his face!”

Manager: “He was wearing those because his optometrist told him not to look at any bright light!”

Customer: “You expect me to believe that? Give me a break! Now I DEMAND to be served RIGHT THIS INSTANT!”

Manager: “I’m calling the police.”

Customer: “Good! He SHOULD be in prison! He should rot there!”

(The customer actually stands there looking smug and triumphant as the manager calls the police right in front of her, while I lead my coworker to the front office to get the first aid kit. About ten minutes later, the cops show up. My manager and the general manager of the store explain to them what happened, with the customer agreeing the entire time, still convinced the cops will be on her side. It completely blows her mind when the cops start to drag her away instead, as she goes kicking and screaming that my coworker should be the one getting arrested, not her.)