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Category: Wild & Unruly

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Go Nuts For Donuts

| Macomb, MI, USA | Bad Behavior, Crazy Requests, Food & Drink, Wild & Unruly

(I just started at a local donut shop. My manager gets an angry call from a customer about how she didn’t like her donuts. She turns to me and says the customer will be in for a new dozen and to not charge her.)

Customer: “Hi, I’m here for my free donuts.”

Me: “Yes, I have them right here.” *hands box*

(The customer opens the box.)

Customer: “No! You messed up again.” *rolls eyes* “I asked for an assorted dozen and you gave me crunchy ones! How am I supposed to eat these?”

(The coworker walks over to help.)

Coworker: “Ma’am, you asked for an assorted dozen. We gave you random donuts that are most popular. It’s not our fault if you wanted specific ones and didn’t tell us.”

Customer’s Friend: “I work at [Same Shop] and corporate would be very upset if they knew how many donuts you had left!”

Me: “I’m sorry, ma’am, we are privately owned. Our donut order was cut in half since our donut maker is in the hospital this morning.”

Coworker: “You came in on a Saturday, our busiest donut day, at seven pm. We don’t have many donuts left…”

Customer: “You f***** b****! Oh, my god! I want my donuts. Get your manager. You’re getting in trouble!”

(The stupid customer was awarded another free batch of donuts and a drink. The customer comes in next week.)

Customer: “I was going to punch [Coworker] straight in the face but I didn’t want to go to jail! She’s lucky! IS SHE FIRED YET?!”

Me: “No, ma’am…”

(I literally hate this customer.)

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Peppered With Bad Behavior

| Paris, France | Bad Behavior, Criminal & Illegal, Popular, Wild & Unruly

(I am a European student in Paris, working as a night manager/cashier for an Internet cafe. Around 11 pm, three young guys, Americans, come into the store. I notice they are drunk and the store policy states that they should be refused entry. I speak both French and English very well, so I choose English.)

Me: “Good evening!”

Guy: “Hey! We need a computer!”

Me: “I am sorry, it is not possible. You are a bit drunk and the store policy prevents me to serve you.”

Guy: “This is bull-s***! You’re being racist with us!”

(I have to mention that I am white Caucasian, just like they are.)

Me: “I can’t be racist with you in any way! I am not even French myself!”

(One of them starts to insult and threaten me.)

Me: “No problem. If you do not wish to leave, I will call the police.”

(On the counter there is a phone. Before I can move, he takes the phone.)

Guy: “You can’t do that!”

Me: “Please give me back the phone and leave the store at once!”

Guy: “No, and f*** you!”

(At that moment I took out a police-strength pepper spray I had under the counter (I never had to use it before or after, although I had some rough customers sometimes) and shot all three of them in the face. Their faces burned, they run away to a restaurant across the street to wash their faces and then they sat down on the sidewalk for a long time, away from my store. The store itself was barely breathable and I had to evacuate all customers for 15 minutes and give them free drinks. My bosses had nothing to say to this but praise me for making quick decisions and defending their property.)

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He Has A Computer Bug Up His A**

| Inland Empire, CA, USA | Bad Behavior, Crazy Requests, Popular, Technology, Wild & Unruly

Customer: *slams two broken laptops on counter* “Fix ’em.”

Me: “Um. Okay. What’s wrong with them?”

Customer: “I don’t know; that’s your job, not mine.”

Me: “Sure thing. Do you happen to have a warranty on these by chance?”

Customer: “I don’t know. Why?”

(At this point, I’m plugging both laptops into the wall under my desk via the chargers the customer has supplied, so I can attempt to boot them up.)

Me: “Well, these appear to be a little bit older. If they are out of warranty, we can work with you on services for rep—”

(The customer begins yanking on the power chords, which are now plugged in under the counter. The “bricks” on the chargers are swinging very close to my face. He yanks hard enough to free both chargers from the wall, and they come inches from smacking me in the face hard.)

Me: “Excuse me, sir, was that necessary?”

Customer: “I’m not paying you to fix my s***, you a**-hole! Fix it or I’m throwing them at you!”

(At this point, management has come over to the counter and asked the customer to leave. He looks right at me.)

Customer: “You want to go outside, buddy?”

Me: “Sir, are you serious?”

(The customer is escorted to the front of the door, detained by loss prevention, and the police are called. The manager comes up to me afterwards.)

Manager: “Did he come in like that? What just happened?”