(Cashier speaks broken English, but is the sweetest lady you’ll ever meet. Manager is extremely customer-oriented, known for sucking up to customers to ensure repeat business. )
Customer: *slams item down on counter* Give me my money back for this piece of s***!
Cashier: No problem sir, could I please see your receipt?
Customer: Whatever. * slams it down on the counter*
Cashier: I’m sorry sir, but this is a copy and we have to have the original receipt. Do you have it?
Customer: What the f*** do you mean? Why can’t you just do it with that?
Cashier: I’m sorry sir, but I have to have it.
Customer: I hate all you f***ers in Arizona, you’re all a bunch of f***ing idiots! Useless!
*goes out to his car to get the original receipt*
Customer: *slams receipt down on counter* There! Now give me my f***ing money!
Cashier: Okay sir, let me call my manager, because I’m not allowed to complete returns…
Customer: No you’re f***ing not! You’re gonna give my my f***ing money right f***ing now! This is bulls***!
(At this point everyone in the travel plaza can hear him screaming, and manager runs out from the office)
Manager: I’m so sorry about that, sir, what can I help you with today?
Customer: Just give me my f***ing money!
Manager: Sure thing, sir. I just need to know why you’re returning this item so I can process the return. Corporate requires it.
Customer: I don’t have to f***ing tell you anything! I hate this godd***ed state! You’re all idiots, every single f***ing one of you!
Manager: You know what? I don’t need your business! Get out.
Customer: No, you’re going to refund my f***ing money!
Manager: Get out, or I’m calling the cops!
Customer: Call the cops! I’d love to talk to them! I’m f***ing security at McDonalds, my badge is in the car. They won’t do s***!
(Manager calls 911, and when the customer realizes he’s serious about it, he tries to leave with his un-paid for soda)
Manager: Sir, you haven’t paid for that!
Customer: OOOH! Big f***ing deal! *slams two dollars on counter* Kepp the f***ing change, a**hole!
Manager: Actually sir, the soda is $2.17, so that’s not enough.
Customer: *throws soda* F*** this place!
(Customer then proceeds to run outside and make faces at the manager through the window, get in his car and make laps around the gas pumps, and flies out of our parking lot at at least 100 MPH, running a red light in the process.)