*I work as an office manager in a real estate office in Sydney, I do not work the front desk, we have another receptionist for that role, I can hear the receptionist, however can not see her desk from my desk, one day I over hear the following*
Tenant: Hi, I’d just like to pay some rent please
Receptionist: Not a problem, just the address and the amount you are paying please?
Tenant: ******* & *********
Receptionist: Ok, not a problem, just letting you know that you are currently a week behind in rent
Tenant: No I am not, I am paid up to date
Receptionist: Looking at the system, it currently says that you are seven days behind and we need you to always be two weeks in advance
Tenant: No! You have stolen my money! I pay my rent on time every week.
Receptionist: I can assure you that it is almost impossible for me to steal your money, and secondly you did not come into the office last week.
Tenant: No! You have stolen my money! I pay my rent on time every single week. *YELLING* YOU ARE STEALING MY MONEY YOU B****
*Suddenly after this conversation I hear a lot of commotion going on, I walk out to the front desk to see if I can be of assistance to see the customer has pushed her body over the front desk counter trying to attack our receptionist whilst continuously yelling, I manage to restrain her & call the police and the shopping mall security. Turns out that she was currently wanted by the police for a domestic violence order, now she is no longer a tenant of ours and the last I heard she received 30 days in jail*