We sell patio umbrellas. A customer asked if we had a certain color in stock. I went to the back and checked for her. We did not. I came back and told the customer, who then asked me what color I recommend. I suggested a few (that we had). The customer decided that she would order online (we have the capability of ordering from our ecommerce site, at the store). We found the umbrella. And this is when the fun begins. The umbrella is available in 9-12 colors. The customer was interested in 4. I proceeded to spend 30 minutes, with a -not color blind – adult, explaining colors. In this 30 minutes, she expressed interest in a red. The same red one in the department, that 10 minutes ago, she said she didn’t want. It went like for 30 minutes. One minute she’d like a color, ask my opinion, consider it, then pick another color, ask my opinion, then go back to the first color and ask for my opinion again. All over a $40.00 patio umbrella.