It’s the last day if late registration, a week full of huffy and often rude procrastinators. We are supposed to close at 2 on Fridays but management decided to “see how it goes” and makes us to stay later to allow stragglers to finish enrolling.
It’s now nearly 4 and we’ve all worked late for a few weeks now; we’re tired and ready to go home and be finished with registration already. Finally the boss says “shut it down, it’s 4” and walks out. Relieved, we all shut down our computers and start hitting the lights, but as always someone walks in before they lock our door. While she’s being helped I make the mistake of answering the phone again.
Me: Thank you for calling (technical school), how can I help you?
Caller: What time do y’all close?
Me: Well ma’am we were supposed to close at 2 but stayed to finish up a few more people. However, everything is now shut down and we closed at–
Caller: (cuttting me off) When do you offer your child care again?
Me: We do not offer child care or child care courses here, let me give you the number to Pre-k–
Caller: (interrupting again) I don’t want Pre-k I want your 30 hour child care CLASS! Ain’t nobody ax you for no Pre-K! Transfer me to Admissions! S***!
(It’s now 4:20, lobby is empty aside from a few coworkers waiting for me. I look longlingly at the exit.)
Me: Ma’am, as I said before we do not offer any type of child care course and haven’t in some time–
Caller: (now screaming into the phone) MAN Y’ALL GOT SOME RUDE A** B*****S WORKING THERE! TRANSFER! ME!
“Ma’am this is Student Services, we handle admissions and course information. I can assure you anyone else here is going to tell you the same thing, and all our departments have now closed. I’d be happy to tell you about any other classes we do offer, but I’m not sure how else I can explain we do not have the class you are asking abou–”
Caller: UH UNHH! WHAT THE F*** IS YOUR NAME?!?
ME: (gives name, dept) and if there is nothing else, you have a nice day. *hangs up*
(Phone rings again, same number.)
Me to coworkers as I start walking out: Go ahead and get cussed out by more crazies if you want. I’ve had my fill.