Category: Uncategorized

The Gift Of Unreason

| Washington, USA | Crazy Requests, Money, Uncategorized

Me: “Thank you for calling, how may I assist you?”

Caller: “I would like a gift card.”

Me: “You would like to purchase a gift card?”

Caller: “No.”

Me: “I’m sorry, I don’t understand. You said you wanted a gift card.”

Caller: “Well, yes. We’ve been shopping at your stores for so many years, we feel we should get a gift card from you.”

Celebrity Begins At Home

| Daytona Beach, FL, USA | Crazy Requests, Uncategorized

(I am taking calls for a charity.)

Me: “Thank you for calling [charity]. Are you calling this evening to make a donation?”

Caller: “Sure I will, but I want to talk to on of the famous people first.”

Me: “I’m sorry, ma’am, but that isn’t possible. However, if I take your donation, I’m sure that they will be grateful.”

Caller: “Well what row are you in? Can you wave to me?”

Me: “I’m sorry, ma’am, but I’m not on TV. I’m in a call center that handles the excess calls from generous people like yourself.”

Caller: “Well just get up and tap [celebrity] on the shoulder! I’m sure he wouldn’t mind taking my call!”

Me: “Ma’am, I’m afraid I’m not in the studio at the moment.”

Caller: “Well, I’ll just call back I’m sure the next person will know some one famous! You should stop hogging all the famous people!”

Not Going Buy The Book = Not Going To Buy The Book

| Salem, OR, USA | Books & Reading, Uncategorized

Me: “Hey, how are you doing today?”

Customer: “Yeah, I put a stack of books on hold up here three weeks ago.”

Me: “Our policy states we can only hold books for 24 hours. So, there most likely not up here.”

Customer: “You were the girl that put them on hold. You told me you could hold them till I came back. Don’t you remember?”

Me: “Ma’am, I always let customers now about our 24 hour policy. We can’t hold their books for 3 weeks. I can get someone over here to help you find the books again if you’d like.”

Customer: “Well, what were they?”

Me: “Pardon?”

Customer: “What books did I put on hold!? That was three weeks ago. How the h*** am I suppose to remember?”