Category: Transportation

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Don’t Scratch The Body

| Crystal City, VA, USA | Awesome Customers, Awesome Workers, Transportation

(I am the customer, picking up a rental car. The clerk has a trainee who is doing the looking-for-damages walk around the car.)

Trainee: *opens trunk* “No dead bodies!”

Me: “Is that an extra cost option?”

Trainee: “Not if you bring it back in the same condition.”

Me: “I’ll do my best…”

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A Tow-tal Breakdown

| Lexington, KY, USA | Crazy Requests, Criminal & Illegal, Popular, Transportation

(I work at a roadside assistance call center. I take calls for customers who need a tow, tire change, unlocking, etc…)

Me: “Thank you for calling [Company]; are you in a safe location?”

Caller: “Hello? I need you to tow my car.”

Me: “All right, where is the car located?”

Caller: “I don’t know. That’s why I need you to get it.”

Me: *thinking she broke down and didn’t know where she was* “Okay, what city are you in?”

Caller: “Me? I’m in Cincinnati. That’s where you can bring it when you get it.”

Me: “Oh, is someone else with the car?”

Caller: “Yeah, my boyfriend.”

Me: “Okay… Do you want to have him call me with an address of the car’s location?”

Caller: “He’s not answering his phone.”

Me: “Well, we need to know where the car is in order to tow it somewhere.”

Caller: “Are you listening to me? I don’t know where it is! My boyfriend got mad and took off with it! That’s why I need you to bring it back!”

Me: “Ma’am, we can’t tow a vehicle unless we know where it is.”

Caller: “Why the heck not?”

Me: “Where would we send the tow truck? If you don’t know where the car is, how do you expect us to find it?”

Caller: “Well, what else am I supposed to do? He took my car without my permission!”

Me: “Perhaps you should call the police.”

Caller: “You know what? That’s a great idea!” *click*

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The Definition Of Helpful Is Fluid

| ON, Canada | Popular, Transportation

(I work at a gas station; a lady comes in to buy windshield washer fluid but needs help getting it in her car. I am by myself and there are other people there so I can’t help her.)

Customer: “Is there anyone here that can help me put this washer fluid in the car?”

Me: “No, sorry, I’m the only person here and as long as someone is fueling, I can’t leave the store.” *it’s a bylaw*

Customer: “Well, can you ask the manager or someone in the back to come help?”

Me: “Again, I’m sorry. I’m the only person here at the moment.”

Customer: “Well, can YOU help me, then?”

Me: “I’m not allowed to leave the front when people are fuelling. It’s a safety hazard and a bylaw. I actually don’t drive either, or have a car, so I’m not sure how much help I’d be. If you ask one of the people outside they might be able to help you, though?”

Customer: “YOU can’t FILL the washer fluid? Funny that they gave YOU this job then.”

Me: “You can’t fill YOUR washer fluid? Funny that they gave you the car.”

(She left pretty mad. I told my manager about the exchange and she was laughing.)