Category: Transportation


Left His Manners In The Last Town

| Richmond, VA, USA | Bad Behavior, Popular, Transportation

(I am mopping the store after closing one night when a man starts banging loudly on the door and yanking at the handle. I normally wouldn’t have opened up but I see he’s a truck driver and I am concerned something may be wrong.)

Customer: “Where the h*** is [Random Town], NC?”

Me: “I’m not sure, sir. I can tell you that you are still in VA, and I can let you in to look at a map if it would help.”

Customer: “I have a f***ing map, air head! [Random Town] is not on it! What truck driver doesn’t have a map? Do you know where it is or not?”

Me: “No, I’m sorry. I have never heard of it.”

Customer: “You work at a gas station, but you can’t give simple directions. How f****** useless are you?!”

Me: “Well, I’m sorry, sir, but passing a geography test was not a requirement of my employment.”


Not Such A Toll Order

| PA, United States | Criminal & Illegal, Money, Popular, Transportation

(I work as a toll collector on the Pennsylvania Turnpike, near the Ohio border. Most people we deal with are friendly enough, but sometimes we get some oddballs.)

Me: “Ticket, please.”

Woman: *talking on phone*

Me: “Excuse me. Ticket, please.”

Woman: *on phone* “One sec.” *to me* “What ticket?”

Me: “The ticket you were given when you entered the turnpike. Unfortunately, because you don’t have your ticket, we need to charge you full price.”

Woman: “That’s bull****! I want to get through! I don’t need to pay you!”

Me: “Ma’am, you need to pay the toll. [Price], please.”

(At this point a line is forming. Someone honks.)

Woman: “You know what? You f****** lowlife! Scum! You’re trying to cheat me! You just want my money! You’re just like the tax collectors in the Bible! ”

(She then proceeded to throw a Starbucks cup at me, then drove off screaming. However, she’ll get charged for it anyway because I wrote her license plate number down.)


They’re Uber Demanding

| Orlando, FL, USA | Bad Behavior, Family & Kids, Popular, Transportation

(I am manning a taxi stand at a sports complex hosting a national cheerleading competition. I am offering complimentary cold water to guests who are using our taxi service, as it is sometimes hot and humid in the Sunshine State. I am approached by two adults and a child who appears to be nine or ten years old.)

Dad: “We would like to go to [Destination].”

Me: “Certainly, sir. Can I offer anyone a cold water for the ride?”

Dad: “That would be great.” *takes water and turns to daughter* “Honey, would you like a cold water?”

Daughter: *crosses arms, frowns* “I WANT A STRAWBERRY LEMONADE.”

Dad: *turns to me, thrusts the water in my direction* “She wants a strawberry lemonade.”

Me: “No strawberry lemonade here, sir. Just complimentary water.


Me: “…”

(I close the door and watch the taxi drive away.)

Coworker: “Did that just happen?”

Me: “I’m going to start weeping for the future now.”


Doesn’t Register How Stupid You’re Being

| Nottingham, England, UK | Crazy Requests, Transportation

(I work in a retail chain selling car parts and accessories. We are often asked by customers to look up parts for their vehicle. The most accurate way to search is using the car’s registration number. One day a customer marches up to me and, without first politely asking for my attention or assistance, he barks his order at me.)

Customer: “I want brake pads for my car.”

Me: *politely* “Sure, can I take your registration number, please?”

Customer: *getting instantly high rate* “Why should I tell you that? I’m not giving you my registration number.”

Me: “It’s the most accurate way of finding out what parts you need. If you’d rather not give me the registration that’s fine I can do a manual search. What car is it?”

Customer: “I’m not telling you what car I have!”

Me: “How am I supposed to tell you what parts you need without telling me what car you have?”

Customer: “You should just know.”

Me: “Sir, with the kindest of respects there are thousands of different vehicles on the road with literally hundreds of thousands of parts available. Even a fully qualified mechanic would first need to look up what parts are required for a particular vehicle and we’re not mechanics here; we just work in a shop. Besides it would be impossible for anybody to tell you what parts are required without first knowing what car it is!”

Customer: “Fine, it’s a Ford.”

Me: “And what model Ford is it?”

Customer: “A blue one.”


His Hate Engine Is Running Fine, However

| Bristol, England, UK | Bad Behavior, Technology, Transportation

(I work for a small software company that had previously been owned by a well-known breakdown cover provider.)

Me: “Good morning, [Company]. How can I help?”

Customer: “I’ve broken down; I need you to come and get me.”

Me: “I’m sorry, sir, but this isn’t [Breakdown Cover Provider]; you have the wrong number.”

Customer: “WHAT?! I looked up the number on the Internet for the Bristol branch and it gave me this number. Don’t lie to me.”

Me: “This is a software company. We were previously owned by [Breakdown Cover Provider] but we haven’t been part of that company for a while.”

Customer: “Well, I don’t have time for this; you have to sort it out. I’m stuck on the side of the road and I can’t look up the number from here.”

Me: “I thought you’d already looked up the number on your phone which is how you got this number.”

Customer: “DON’T GET SMART WITH ME! Give me the god-d*** number now!”

(I realise there is no point in arguing so I look up the number on my computer whilst he is screaming at me.)

Me: “Okay, sir, the number is [number]. I hope you get everything sorted. Have a nice day.”

Customer: “Why couldn’t you just do that straight away instead of arguing with me? F*** YOU!” *hangs up*

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