Category: Transportation

Getting Tender Over Legal Tender

| Dublin, Ireland | Criminal & Illegal, Money, Transportation

(A customer pulls up and fills their tank with petrol, €55 worth.)

Customer: “Pump five, please.” *places a €500 note on the counter*

Me: “I’m sorry, sir, I can’t accept a €500 Euro note. Would you perhaps have a credit card?”

Customer: *annoyed* “Why can’t you accept it? It is legal tender!”

Me: “I do not have enough change in my till to provide you with. Also, as it is over 20% of the value of your purchase, I can refuse to accept this as payment.”

Customer: “But it is legal tender.”

Me: “Sir, if I could provide you with the change I would; however, it is not possible. Do you not have a credit card you could use?”

Customer: “No! This is outrageous.”

(The cycle of discussion continues where I try to remain as polite and calm with the customer as possible.)

Me: “Perhaps there is someone you could call and I can accept payment over the phone?”

Customer: “I’m going to drive away if you will not accept my money!”

Me: “As I have explained, sir, I cannot accept this as payment as I do not have the change to give you. I would if I could but I’m sorry, I don’t.”

Customer: “I’m going to leave now.”

Me: *I turn away to look out the window and take down the reg of his car* “Sir, if you leave the forecourt without paying I will be forced to call the Guards.” *police*

Customer: “Why?”

Me: “As you have not paid for the petrol it would be theft.”

Customer: *muttering in anger they storm out*

(The next customer steps up and I ask if he wouldn’t mind waiting a moment while I look out to the car. After a moment I notice no movement so I begin to serve the next customer, however mid transaction the customer storms in.)

Customer: “Here!” *throws the money at me and I have to kneel to pick it up, as the customer is storming out*

Me: “See you, sir! Have a nice day!”

Customer: *stops turns glaring at me* “What did YOU say to me!?”

Me: “I said ‘See you, sir! Have a nice day!’”

Customer: “Mind your f****** business!” *storms out*

(Everyone in the store begins to laugh as I resume to serve the next customer.)

Customer #2: “I don’t know how you kept a straight face.”

Me: “The nicer I got, the angrier he got. What a d***-head. Sorry about that!”

(The other customers got a good chuckle out of it.)

Doesn’t Give A Truck, Part 4

| USA | Crazy Requests, Time, Transportation

Customer: “Hey, I want to rent a truck for this weekend.”

Me: “All right, sir! Let me see what’s available!” *goes through the steps*

Customer: “I need a 20′ truck.”

Me: “I’m sorry, sir, it looks like the 20′ is unavailable.”

Customer: “How can that be? I just drove by your place, and it’s full of trucks.”

Me: “Well, sir, they’ve been reserved for this weekend.”

Customer: “But they’re right there. I just saw them.”

Me: “Yes, sir, but customers have called in advance, kinda like what you’re doing now, and claimed them for the weekend.”

Customer: “So why are they still sitting on your lot?”

Me: “Well, sir, it’s Tuesday. They haven’t been reserved until this weekend.”

Customer: “Oh, so they’re not reserved yet! Well, why can’t you reserve one for me this weekend?”

Me: “…”

Related:
Doesn’t Give A Truck, Part 3
Doesn’t Give A Truck, Part 2
Doesn’t Give A Truck

You Are The Reason We Need A Holiday

| Oslo, Norway | Holidays, Transportation

(I’m the owner of a small auto garage. In Norway it is common for most people to have their summer holiday in July. It’s also common that most businesses close down for the time, and so do we. I get a phone call on the 29th of June, two days before the summer holiday season.)

Me: “Hello, this is [Company]. This is [My Name]. How can I help you?”

Customer: “Hi, I’m a customer at [Competing Garage] but they are closing for summer holiday on Friday and can not help me. Can you?”

Me: “I’m sorry, but we are also closing on Friday and have more than enough to do serving our own customers.”

Customer: “Okay, do you know anyone that can help me?”

Me: “I’m sorry, my best advice is that you go to Yellow Pages –” *business register* “– and call around to see if anyone can help you.”

(The customer totally exploded and yelled at me.)

Customer: “Why the h*** is it so difficult to get some help with my car? It’s not a f****** human right to have holiday in July!”

Me: “What’s the rush? Why do you have to have your car serviced now?

Customer: “We are going on holiday this Friday!”

Let That Entitlement Slide Into The Bus Lane

| OH, USA | Crazy Requests, Transportation

(A customer comes to the customer service desk.)

Customer: “You! Are you the manager here?”

Manager: “I am.”

(The customer slams down a written statement on the counter.)

Customer: “I have a complaint to make about one of your employees. A disgusting little b****, she is!”

(My manager picks up the statement and reads through it thoughtfully. He looks over the rim of his glasses at the customer in disbelief as he finishes.)

Manager: “So… you were waiting at the bus stop and saw [Employee] drive past you to the store. You tried to flag her down and she didn’t stop?”

Customer: “Yes! I never felt so disrespected!”

Manager: “Erm… do you know [Employee] personally?”

Customer: “What? No, of course not.”

Manager: “Was she meant to be picking you up?”

Customer: “No, but she works here! And I spend a lot of money here!”

Manager: “Meaning what? She’s supposed to stop and give you a ride?”

Customer: “Yes!”

(By this point I’m now gaping in shock from where I’m trying to sort through lottery tickets and scratch cards.)

Manager: “I’m sorry, ma’am, but that’s not how it works. We appreciate that you spend so much here but that does not entitle you to treat employees like they’re a taxi service.”

(My manager then proceeds to rip up the customer’s statement and throws it in the trash can. The customer now gapes and silently flaps her mouth.)

Customer: “But… you… I’M TELLING YOUR CORPORATE OFFICE ABOUT THIS, YOU B******!”

(She storms out while my manager sighs in relief.)

Manager: “Whatever the fallout from that may be, it was totally worth it. There’s only so much entitlement I’m willing to let slide!”

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Their Consideration Comes Crashing Down

| ME, USA | Crazy Requests, Transportation

(I’m on bike patrol when I hear on the radio that a man suffered a heart attack while driving and crashed his truck in the middle of a busy bridge in our city. I pedal over to offer any assistance for traffic control, and see that there are two ambulances already arrived and the paramedics are actively performing CPR on the driver in the middle of the road. The regular patrol officers are diverting traffic carefully but slowly past the scene, so I pedal back to the beginning of the bridge to signal drivers to slow down as they approach.)

Man: *in his car, rolling down window* “Hey! What the f*** is the hold up here?!”

Me: “There was a crash on the bridge up ahead.”

Man: “Well, they should really do something about the f****** traffic!”

Me: “Sir, I think they’re doing the best they can, but like I said, there was a CRASH on the bridge. I think they’re a bit preoccupied at this moment.”

Man: “Well, they need to do something about this f****** traffic! I have places to be and s*** to do! This is f****** bull-s***!”

Me: “SIR, there are paramedics up there right now, doing CPR on someone as we speak! You’re just going to have to be patient.”

Man: “I don’t see why I should be inconvenienced because of this! You people need to do your jobs and move the f****** traffic!”

Me: “EXCUSE ME, SIR! There is someone up there, RIGHT NOW, actively DYING in the middle of the road. So just SIMMER DOWN and shut up, because your problems are just not that important right now!”

Man: “Well, they’re important to me!”

(He rolled up his window with a scowl and continued honking, making impatient gestures, and easing as obnoxiously close to the car in front of him as possible the entire time it took him to get past the scene of the crash.)

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