Category: Transportation

A Centless Amount Of Gas

| Murfreesboro, TN, USA | At The Checkout, Bad Behavior, Money, Transportation

Me: “Welcome to [Gas Station]. What can I get for you?”

(The ‘customer’ scoops the ten cents out of the leave a penny take a penny and hand them to me.)

Customer: “I need this in gas on pump three.”

Me: “I’m sorry, sir, but you need at least 86 cents in order to purchase gas.”

Customer: “Oh. Well, I just need this in gas.” *tries to hand me the ten cents again*

Me: “I’m sorry, I can’t put that low of an amount on the pump. It won’t let me.”

Customer: “Oh. Well, can I bum a dollar?”

(My coworker gave him a dollar, so he got $1.10 in gas.)

License To Be A Girl

| OH, USA | Bizarre, Popular, Transportation

Caller: “I need to file a claim. The tow truck driver removed equipment from my car.”

Me: “What equipment was taken off?”

(Anything bolted or wired into the vehicle is considered part of the vehicle, all other items will be removed for storage in case the vehicle goes to the auction.)

Caller: “My license plate.”

Me: “…”

Caller: “Hello?”

Me: “…Did you say your license plate?”

(These are legally considered personal property and we HAVE to remove them for storage.)

Caller: “Yes. Now I have to take it to a mechanic to have them put it back on.”

Me: “Ma’am, it’s two screws that are probably still on the vehicle. All you need is a screw driver or a quarter to stick in the grooves on the screw head.”

Caller: “BUT I’M A GIRL! I don’t know how to use any of those tool things!”

Me: *looks down… yep… still a girl… wonders if my voice is particularly manly today* “Ma’am, I will call the company that towed your car. The guy there owes me a favor. Just turn around and politely ask them to replace the plate. If you’re nice to them, they’ll be nice to you.”

Caller: “For free?”

Me: “I’ll arrange for them to waive the fees.”

(This happened to be my monitored call for the month. My manager laughed her way through my review.)

No Need To ‘Air’ Your Concerns

| Iron Mountain, MI, USA | Awesome Workers, Popular, Tourists/Travel, Transportation

(I’m the dumb customer in this story. I am an administrative assistant, and a good portion of my job involves searching for and booking flights for our managers. One of our managers was traveling when his connecting flight was cancelled, so I was told to call [Airline] and see about rebooking his flight.)

Me: *explains cancelled flight situation*

Airline Employee: “We can get him on this [Other Airline] flight leaving tomorrow morning.”

Me: “But I’m looking online now and there’s a [Airline] flight leaving at 6:00 am, can we get him on that one?”

Airline Employee: “… Ma’am, that’s the one that was cancelled.”

Me: “Oh. Let’s book him on the [Other Airline] one, then.”

Airline Employee: “Yeah, we already went ahead and did that. We try to be proactive when this happens.”

Me: “Oh. … I guess I just called to say hello.”