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Category: Tourists/Travel

Unable To Think Independently

| Ireland | Geography, History, Tourists/Travel

(Years ago, I worked in an Internet cafe. We have an American tourist come in and check his email. His email doesn’t have a traditional webmail service. You have to connect through a special program and chose your location.)

Customer: “I can’t connect. It’s not showing my mail.”

Me: “I see what it is. You chose to use the UK access number.”

Customer: “But I’m in the UK.”

Me: “No, this is Ireland.”

Customer: “But Ireland is part of the UK.”

Me: “No, only the north is.”

Customer: “But you all speak English.”

Me: “Yes, but we are still a different country. It’s listed under the Republic of Ireland in the drop down menu.”

Customer: “But that is part of the UK. People here are British right?”

Me: “No. In America you had a war of independence in 1775 right?”

Customer: “Yes.”

Me: “So did we, in 1921. If we’re British, so are you.”

You’re Through To The Fee Line

| Scottsdale, AZ, USA | Bizarre, Pets & Animals, Tourists/Travel, Transportation

(I do quality assurance for a travel agency. My job is to monitor the calls to make sure that the agents are being honest with the members. One day, I’m listening to a member asking questions about booking a cruise. Most of them are pretty standard, and then I hear this:)

Agent: “Now that I have your cruise all booked for you, do you have any other questions for me?”

Member: “Just one, and it’s very important. Does my cat need a passport?”

Agent: “Ummm…”

Attraction Detraction

| Germany | Crazy Requests, Hotels & Lodging, Tourists/Travel

(Our hotel is located in a nature park. In November, there are not many tourists around, since the weather tends not to be very good for hiking in the forest – the prime reason for coming here. Many tourism related businesses close this time of year. We are open for one more week before closing ourselves. We have an attractive ‘stay three nights, pay two’ offer. I am talking to a guest at checkout)

Guest: “We really enjoyed our stay, but we were disappointed that most of the tourist attractions in the area were closed.”

Me: “Yeah. This is the last week for us, too, before we close.”

Guest: “Had I known that everything was closed, I would not have come here. Why is your hotel open when everything else is closed?”

Me: “We do not know why our customers are here. What if you needed to go to a funeral or were here on business and you could not book any hotel because they were all closed? And is the special offer perhaps an indication that it could be low season?”

Guest: “You should not be open. Next year you HAVE to close the same date as the other businesses. It is not fair that you stay open longer, and tricking customers in coming to stay with you!”

Me: *speechless*