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Category: Tourists/Travel

The Last Trip He Takes You On

| San Antonio, TX, USA | Bizarre, Liars & Scammers, Tourists/Travel

(We have a ‘regular’ customer who only calls at night, and only speaks with young sounding, female representatives.)

Me: “Thank you for calling [Travel Company]. This is [My Name]. How may I help you?”

Caller: *sounding stuffed up throughout the call* “Yes, I need to book a trip from Chicago to Detroit for [date that is always two weeks away from date he calls].”

Me: “Great, and how many will be traveling?”

Caller: “Just me.”

(I check for age and military discounts when all of a sudden, he sneezes.)

Me: “Bless you. Now did you have a time of day in mind?”

Caller: “Oh, thank you. My cat just came in the room. I am allergic. Could you read me the time you have at the lowest prices?”

(The call goes almost normally accept for these ‘allergy’ interruptions, which involve opening the window, dusting, going in the attic, and so on. He gives the name of John Sneed for the reservation and we get to the credit card payment. He gives 8 of the 16 digits, and then hangs up. After having this happen twice, I ask around and confirm he is not a legitimate customer. A jewel of information is given to me, so I’m prepared the next time he calls.)

Me: “Thank you for calling [Travel Company]. This is [My Name]. How may I help you?”

Caller: *sounding stuffed up* “Yes, I need to book a trip from Chicago to Detroit for [date that is two weeks away].”

Me: “Wonderful! How many will be traveling this time, Mr. [Caller´s Real Last Name]?”

Caller: *hangs up*

Different Cast, Same Script

| Orlando, FL, USA | Crazy Requests, Theme Of The Month, Tourists/Travel

(When vacationing at this company’s theme parks, I am often asked questions as if I work there, even though I don’t dress or look like their typical employees. It may be just because I plan ahead and look like I know where I’m going. I am walking with my two sons, both of whom are under ten years old. Two 20-something guests approach:)

Guest #1: “Excuse me, which direction does the parade come from?”

Me: “I’m sorry, I don’t know. I’m not a cast member.”

Guest #1: “Huh? Then what do you do?”

Me: “What?”

Guest #2: “What DO you do for [Theme Park Company]?”

(First and only time I’ve said ‘I’m not a Theme Park cast member,’ yet the guests still thought I MUST still work for the company!)

Giving You A Cold Reception

| OH, USA | Crazy Requests, Tourists/Travel

(I’m working in a 19th century mansion that has been turned into a museum. It’s late autumn and the house already gets very cold inside. I’m ringing up a couple for a tour.)

Customer: “Aren’t they ever opening this house for Christmas again?”

Me: “Well, it’s very difficult to hea—”

Customer: “Yes, they said something about it being hard to heat. I wouldn’t think you’d need much heat just for a tour!”

Me: “Oh, you might feel differently in December. But I also think the guides might revolt over being kept in a 50-degree house all day.”

Customer: “You’re all just lazy!” *walks away*