Category: Top

Not Just Coffee That Is Perky

| London, England, UK | Awesome Customers, Food & Drink, Top

(I work as a barista while my coworker is on the till. It is the lunch rush and we have a queue of about 15 people. We have been working nonstop for several hours and so are running out of supplies and mugs. I am currently finishing an order for a lady—Customer #1—and preparing to make drinks for the next elderly gentleman—Customer #2.)

Customer #2: *loudly* “I can’t believe how slow this service is! It’s absolutely ridiculous! I’ve only come in here for a cup of coffee!”

(He continues to moan in this manner. I set up the saucers and cutlery for Customer #1.)

Customer #1: *HUGE smile on her face* “Look how hard these girls are working! They are working nonstop! How long are you here until young lady?”

Me: “6 pm.”

Customer #1: “Oh, dear! That’s quite late!”

Me: “It’s alright, really. Today hasn’t been so hectic.”

Customer #1: “Well, you girls really do work hard. It’s to be commended!”

Me: “Thank you very much! Enjoy your drinks and have a nice day!”

(I move on to Customer #2, who by this point has shut up and is looking at the floor. I make his drinks and finish his order and he doesn’t say a word. That lady really perked me up for the rest of my day and it’s nice to see my work is appreciated by some! Thank you!)

Scream If You Wanna Hang Up Faster

| Plymouth, England, UK | Bizarre, Top

Me: “Hello, you’re through to the billing department. How can I help you?”

(All I hear from the customer is a high-pitched, incoherent screaming.)

Me: “Sir? Hello? I can’t understand what you are saying.”

(Still screaming.)

Me: “Sir, if you could just calm down and tell me the problem, I’m sure I can figure it out.”

(The customer keeps screaming. I hang up. Two minutes later, my colleague takes a call.)

Colleague: “Hello, you’re through to the billing department, how can I help you?”

(Incoherent screaming.)

Colleague: *looks at me* “It’s for you.”

Sweet Justice

| Sydney, NSW, Australia | Family & Kids, Liars & Scammers, Top

(I am a cashier ringing up a woman, her husband and their young son who is about seven. The woman is having trouble with her credit card, which is an obscure foreign card.)

Woman: “Ugh! I hate this store! I knew I shouldn’t have come here! Everyone here is just stupid! Their machines never let me use credit on my card! It’s just stupid.” *to her husband* “Why did you suggest we come here instead of [competitor]?! Everyone here is just useless!”

Me: “I’m sorry, ma’am. I will certainly pass the message along to my superior. In the mean time, because it’s only $10.45, would you like to pay via cash?”

Woman: “No [son], you can’t have the stupid chocolate bar! I don’t know if I have enough bloody coins because of this stupid store!”

Boy: “But mummy, if you knew the card doesn’t work, why did we go here?”

Woman: *shuts up*

Related:
Sweet Injustice