Category: Time

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Momentarily Shocked

| Hudson, WI, USA | At The Checkout, Bad Behavior, Time

(I’m working the drive-thru at my job, and like many of our lunch rushes, we end up getting slammed that day. Since I’m the only one wearing the headset, I have to put a few customers waiting to place an order on hold.)

Me: “Hi, welcome to [Restaurant]! I’ll be with you in just a moment.”

Customer: “Okay.” *short pause* “Your moment’s up.”

(I’m startled into a brief silence. I’m fairly certain the guy was joking, but in the middle of a rush, I’m never in the mood for jokes.)

Me: *slowly* “Fine. I’ll be with you in thirty seconds.”

Customer: “That’s better.”

(I was actually ready to take their order about ten seconds after that. But because they decided to pull that rude joke, I counted down to exactly thirty seconds before actually taking their order.)

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There Is No Plus Side To This

| Melbourne, VIC, Australia | Extra Stupid, Popular, Time

Customer: “I want to complain about your meter readers. They didn’t come in the period they were supposed to.”

Me: “Okay, let me check… So, your scheduled read date was March 22, plus or minus two business days. Our records show the readers attended on March 25 but the gate was locked.”

Customer: “Of course it was. That’s outside of the window.”

Me: “I’m sorry, but it isn’t; the 25th is two business days after the 23rd.”

Customer: “NO. Where it says plus or minus two business days, that means it’s one day either side, two extra business days, up to three business days total. What are you, stupid?”

Me: “I’m afraid that’s not the case. Plus or minus two business days means it can be up to two business days either side, a total of five business days.”

Customer: “NO, IT DOESN’T! IT NEVER MEANS THAT! ARE YOU STUPID?!”

Me: “Ma’am, out of curiosity, what would you assume it meant if we’d written plus or minus one business day?”

(Long silence.)

Customer: “F*** YOU!” *click*”

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Not Very Closed Minded, Part 17

| Germany | Crazy Requests, Time

(Five minutes after our closing time a customer storms in.)

Customer: “Are you still open? I need some bread, please.”

Coworker: “No, sorry, we’re closed. The registers are out and all. I cannot check you out.”

Customer: “But I’ll be really fast! Just quick, [Bread], please!”

Coworker: “Sorry, we’re closed. The registers are already shut down. In fact I’m already emptying the display right now.”

Customer: “But I’ll be really fast!”

Coworker: “We’re still closed. Even if I wanted to, I couldn’t check you out.”

Customer: “Hmm, can’t you just give it to me then?”

(We started locking the door after that.)

Related:

Not Very Closed Minded, Part 16
Not Very Closed Minded, Part 15
Not Very Closed Minded, Part 14