Category: Time


Closing Before It Gets Too Hairy

Kansas City, MO, USA | Bizarre, Time

Me: *answering phone* “Hello, this is [Store]. How can I help you?”


Me: “If you mean fake moustaches for costumes, yes.”

Customer: “Great. What time do you close?”

Me: “In about 10 minutes.”

Customer: “Can you stay open? I really need those moustaches and I’m on [Road that is 30 minutes away].”

Me: “I’m sorry, sir, I have to close at nine.”

(Even if I wanted to stay open longer, I wouldn’t be able to as corporate sets the hours of operation and if I stay late I could be fired.)

Customer: “Please? What if you buy them for me and leave them outside the door? I’ll tape the money to the door.”

Me: “I don’t believe in lending money to strangers.”

Customer: “C’mon, don’t be a b****. I need these moustaches.”

Me: “I’m sorry, but I’m ending this conversation.”

(I hung up the phone and started closing the store. Around the time I left the customer showed up to scream at me through the locked door. I guess those moustaches were really important!)


Not Very Closed Minded, Part 18

| TX, USA | Popular, Time

(Our store closes promptly at midnight every day. I had already turned off the open sign and was in the process of putting the food away when a customer walks in.)

Customer: “Oh no, no, no! Wait! What are you doing? Don’t put the food away! I need a sandwich.”

Me: “I’m sorry, sir, but we’re closed.”

Customer: “Closed? But you close at midnight!”

Me: “Yes, sir, we do, and it’s already five past midnight. I’m sorry.”

Customer: “No, it’s not! My watch says it’s 11:59. You still have a minute and I’m hungry. How hard is it to make a sandwich?! Just do your job.”

(After having a busy day, and still a little behind on my cleaning, I was trying my best not to sound frustrated.)

Me: “Again, I apologize, but [Fast Food Place] across the street is open 24 hours if you—”

Customer: *interrupts* “Whatever! It’s too late now and you wasted my time! F*** you!”

Not Very Closed Minded, Part 17
Not Very Closed Minded, Part 16
Not Very Closed Minded, Part 15


Lunch’s Labours Lost

| CO, USA | Crazy Requests, Time

Lady: “I’m here to see [Coworker #1].”

Me: “[Coworker #1] is on her lunch, unfortunately. [Coworker #2] is here, though, and he’s pretty good with fish as well.”

Lady: “I’m here to see [Coworker #1]! She said she’d be here from 10-6 today!”

Me: “She is working that shift today. She’ll be back from lunch in about 20 or 25 minutes.”

Lady: “It’s always the same story with you people!”

(And then she stormed out. I haven’t figured out what part of taking a lunch is a story yet, but apparently we should all live at work.)


Acting Cold Caller

| UK | Bad Behavior, Money, Popular, Time

(I know that cold calling isn’t anyone’s favourite thing, but it’s my job and I need to pay rent. It isn’t a scam company, but a call centre for a gas and electric company; we dial people who have opted into marketing; they always deny it, but they’ve clearly forgotten or misread the marketing. My current customer seems a little too eager to do the quote. He takes the time to get his current info about his supplier and his energy usage and so on.)

Me: “So, just a few more minutes of your time and I’ll get that set up for you now.”

Him: “No.”

Me: *continues with the spiel of why it’s a better deal* “…so, why would you not want to go for it?”

Him: “Because I don’t want to go for deals offered by people who phone me up when I didn’t ask for it.”

Me: “Then why did you even do the quote?”

Him: *smugly as he possibly can* “Well, you’re wasting my time so I figured I’d waste yours as well.”

Me: “I’m paid an hourly rate, sir; I just technically made £3.50 in the half an hour we spent on this call.”

(The guy stammered and hung up. I honestly get why people hate cold calling, and in all fairness, so do I, but some people I call are just so badly-behaved and I love these tiny victories I can get over them.)


Appointment Disappointment, Part 2

| Albuquerque, NM, USA | Health & Body, Time

(I overhear a coworker at reception.)

Coworker: “I’m sorry, but your appointment seems to be for next week and we are booked fully today. I can see about getting your appointment moved up to tomorrow if that is okay.”

Patient: “No, you aren’t sorry! It’s a long walk to this desk! I know you will be laughing about me later! You will be old, too, some day!”

Appointment Disappointment

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