Category: Time

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Not Very Closed Minded, Part 14

| Pittsburgh, PA, USA | Bad Behavior, Popular, Time

(A lady has been in our store for nearly seven hours and is very chatty, often stopping employees from finishing their work because she wants to talk. It’s about five ’til closing when she finally comes up to the registers. I’m helping put away clothes nearby when the transaction is being finished and when things start to go down hill.)

Cashier: “Your total for the night is $1600.”

(She swipes her charge only to find that it is declined.)

Cashier: “I’m sorry, ma’am, but you still owe $1300. It seems that your credit limit was only $300. Do you have any form of payment?”

Customer: “No, that’s the only card I brought tonight.”

(At that point the manager has to void the whole thing out and we then have to re-ring everything.)

Manager: “Ma’am, do you want us to put this on hold so you can come back another day to decide which items you want?”

Customer: “No, I’ll decide now.”

Manager: “Well, we are already way past closed and we have to be out of the building by 10:15 or else the alarms get turned on.”

Customer: “No, I’ll do it now.”

(She then keeps chatting away, seemingly oblivious as to how pissed we all are at her, since now no employee can leave until she’s gone. At the end of the night she makes this comment:)

Customer: “Gosh, you’d think I was the most wretched customer of the day. What did I even do?”

Related:
Not Very Closed Minded, Part 13
Not Very Closed Minded, Part 12
Not Very Closed Minded, Part 11

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Not Very Closed Minded, Part 14

| Philippines | Extra Stupid, Time

(I handle the social media for my family’s tea shop, so my cellphone number is also the published number of the shop. This call happens on a Monday, and we’re closed on Mondays.)

Caller: “Is this [Tea Shop]?”

Me: “Yes. How may I help you?”

Caller: “Are you open today? Because I’m here at your shop and the sign says closed.”

(I had to keep myself from reacting!)

Me: “Sorry… we’re closed on Mondays.”

Related:
Not Very Closed Minded, Part 13
Not Very Closed Minded, Part 12
Not Very Closed Minded, Part 11

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The Cake Shop Is A Lie

| IL, USA | Crazy Requests, Time

(It’s a week before our store closes. A few days ago, my manager told me not to take any more cake orders because we no longer have the supplies to properly decorate a cake. While cleaning up, the phone rings and I answer it.)

Me: “Bakery department. How may I help you?

Customer: “Hello, I’d like to put in a cake order for next Wednesday, please.”

Me: “I’m sorry, ma’am, but we can’t take anymore cake orders due to the store closing soon.”

Customer: “Oh… but can you have it done by next Wednesday?”

Me: “Ma’am, I just said we can’t take anymore cake orders.”

Customer: “But I need a cake for next Wednesday. Can’t you do that?”

Me: “No, because we don’t have the supplies necessary to fill an order.”

Customer: *getting agitated* “Listen, here! I need a cake by next Wednesday and you should have it ready or I’ll—”

Me: “It won’t be ready by then because the store is going to be closed by that time.”

Customer: “Well, why didn’t you say so?”

Me: *face-palm*