Category: Time

Time Flies When You’re Having Run Of The Place

| ID, USA | Bad Behavior, Technology, Time

(We have a two-hour time limit on our computers, to ensure that everyone who needs a computer gets a chance at one. If someone is doing homework, taxes, looking for employment, etc., I can stretch the time limit, but kids who come in just to watch YouTube or play games are kept to the two-hour limit.)

Girl: “I want a computer, please.”

Me: “All right, you’re on Computer #1. Remember there’s a two hour time limit.”

Girl: “I KNOW! Geez. You don’t have to tell me every time!”

(This girl comes in regularly to watch YouTube videos, and that’s her reaction every time I remind her of the time limit. Finally, one day she comes in and I figure I’ll give her the benefit of the doubt.)

Girl: “I want a computer.”

Me: “All right, Computer #1.” *decide not to remind her of the rule, as she’s insisted she knows it*

(My shift ends before her time limit is up, so I remind her as I leave that she has ten minutes left. She comes in the next day.)

Girl: “I want a computer.”

Me: “All right, hop on Computer #1. Remember, there’s a two-hour time limit.”

Girl: “Oh, nobody told me that yesterday, so I was on for like, five hours.”

Me: “…I told you that you had ten minutes left. Also, the time limit applies whether or not I remind you of it.”

Girl: “Well, nobody told me so I thought it didn’t apply.”

Me: *internally head-desking*

The Ticket To Kicking Her Out

| NY, USA | Bad Behavior, Time, Tourists/Travel

(I’m standing in line at the 9/11 memorial in New York, waiting to go in for the 2 pm viewing. As you can imagine, it’s very crowded. Each ticket is booked for a specific time to prevent overcrowding and to keep numbers at safe levels. It’s currently 1:30 pm; I’ve gotten in line early as I expected there would be a lot of people – which there is. There is an employee standing near the entrance to the lines directing people where they should stand. All of a sudden a woman pushes in front of me…)

Woman: *shouting* “I HAVE A 1 pm TICKET! YOU HAVE TO LET ME IN NOW!”

Employee: “I apologize, but you will need to go to the back of the line. You will still be able to get in with that ticket but I cannot allow you to push in front of the other patrons.”

Woman: “No. I should be let in first. I bought an earlier ticket then they did.”

Employee: *sigh* “Can I have a look at your ticket, please?”

Woman: *triumphantly thrusting a piece of paper in his face* “Here!”

Employee: *looking at piece of paper a little bigger than a credit card with ‘reference’ and numbers scrawled after it* “Ma’am, this isn’t a ticket… I can’t let you into the museum with this. You will need to go to the ticket window so they can print it for you, the line is just over there to your left.”

Woman: *now irate* “WHAT? You expect me to stand in a line? Look up my reference number and let me in NOW!”

Employee: “I have no facilities to do that with. The only people that can help you with that are in the ticket office. You need to—”

Woman: *now screaming* “NO! I SHOULDN’T HAVE TO STAND IN LINES! THAT’S WHY I BOOKED AN EARLY TICKET AND CAME LATE! I’M SMARTER THAN THEM!” *gesturing to other people in line*

(A HUGE security guard appears, and speaks to the employee:)

Security Guard: “Is there anything wrong here? I can escort her off the premises if you need.”

Woman: *sizing up security guard* “Oh… the ticket line is over here, you say?”

First Available Opportunity To Complain

| San Diego, CA, USA | Bad Behavior, Time

(I am a hostess at a very popular restaurant. It’s a Saturday night during dinner hour and since we don’t take reservations the wait time can be extremely long. This particular night has been hard because the wait time we gave the guest is about 30 off (we base wait time on how long it usually takes to eat a 3 course meal and tonight everyone is “camping”). This irate woman storms up to the desk to see what’s taking so long and since I am the head of the desk my coworker asks for my help.)

Woman: “Where is our table?! I’ve seen people being seated who came in after me.”

Me: “I’m so sorry about the long wait. May I have your name, please?”

(She gives me her name and I notice that she has requested outside seating only.)

Me: “It seemed that you asked for outside seating. The people who came in after you requested first available or inside only. It looks like there are a number of tables on their check outside so it shouldn’t be too much longer. I’m sorry about the delay.”

Woman: “This is ridiculous! If people are being seated inside first you should know to put me inside!”

Me: “Ma’am, you specifically asked for outside. If I assumed that everyone wanted first available then I would have a lot of angry guests. I’m sorry about the wait but you’re the next—”

Woman: “Don’t talk down to me! I was a host for 14 years. I know what I’m talking about. You clearly don’t know how to do your job!”

(She storms off to her husband and continues to glare at me.)

Coworker: “What was that about?”

Me: “People are insane…”

Has No Time For Your Closing Time

| WI, USA | At The Checkout, Food & Drink, Technology, Time

(I am closing at the fast food place, so things are slowing down. I get a customer in drive-thru who orders a lot of food, and several drinks, all large. I have very specific rules on when to take orders when there are only three people, including myself working. As I’m taking the payment, someone comes up to order.)

Me: *after automated message plays:* “Just one moment, please.”

Customer: *after about 15 seconds* “Hello?”

Me: *as I’m trying to count out the change for the polite customer at my window* “I’m sorry, give me just a minute.”

(The process repeats a few times before the customer trying to order gets fed up.)

Customer: *talking to his passenger* “Fine, let’s just go to McDonald’s.”

(They then they drive off, rather impatiently. As I’m handing out all of the food for the customer at my window:)

Customer #2: “Sorry for ordering so much.”

Me: “Not a problem; you have a nice night.”

(About 10 minutes later, that same truck, with Mister Impatient, comes back and places an order.)

Me: *at the window during payment* “McDonald’s closes before us here.”

(The customer gave me a startled look, not sure how I knew.)

Making A Classic Mistake

| NY, USA | Crazy Requests, Time, Transportation

(It is the 50th anniversary of President Kennedy being assassinated and one of the local papers has reprinted their edition from that afternoon, complete with the actual advertisements that ran in the paper. A customer comes into our car dealership inquiring about one of the ads….)

Customer: “Hi, I’m calling about the ad I saw in [Newspaper] about the new [Car Model] from [Our Dealership] for only $3,000 and I’d like to get one.”

Me: “Sir, that is an ad in a special commemorative reprint from 1963. That offer is exactly 50 years old, to the day. It’s long expired.”

Customer: “This is false advertising! You’re offering cars for $3,000; you’d better give me one.”

Me: “Sir, if we get a 1963 [Car Model] in stock anytime soon, I’ll give you a call and sell it to you for $3,000, okay?”