Category: Time

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Not Very Closed Minded, Part 16

| East Lansing, MI, USA | Bad Behavior, Time

(The grocery store I work for has just closed its doors for good, and I am helping a small handful of my employees pack up items and clean up. For the past month and a half, there have been signs posted all over the store, at eye level, telling shoppers that the store would be closing. Most of the shelves are completely bare once the store is finally closed, and the front doors are shut off and closed, but not locked as we did need a way to get in and out of the building. My managers are out doing the final bank run, when a gentleman pushes past the doors, grabs a cart and proceeds to walk aimlessly around the store, weaving around large piles of boxes and empty displays. Everyone notices and proceeds to stop and stare at the man, without approaching him or notifying him that the store is closed. I finally decide to step up to him.)

Me: “Um… sir? I’m sorry, but the store closed on [Date].”

Customer: “Really? I don’t see any signs! I just want to do a bit of shopping.”

Me: “Yes, we have signs posted every five feet, at eye level, and as you can see, most of our shelves are completely bare. Not only that, none of our registers are on, nor do we have money to give you change if you decided to pay cash for whatever groceries you do happen to find.”

Customer: “Oh, well, I was wondering why your store was so bare. Would you mind if I take a look around anyway?”

Me: “The store is closed, sir. Of course I mind. There’s nothing here for you to see except a bunch of empty shelves, and even if you did find something, you can’t buy it, nor can you take it with you! Please leave!”

Customer: “Fine. You didn’t have to be so rude! Now I know why this place is closing!”

Me: “It’s closed already, sir. Have a good day.”

(The gentleman left his cart in the middle of the store and walked out. Everyone was left scratching their head by the end of that ordeal.)

Related:
Not Very Closed Minded, Part 15
Not Very Closed Minded, Part 14
Not Very Closed Minded, Part 13

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Diapathetic

| AB, Canada | Family & Kids, Food & Drink, Health & Body, Time

(I’m the head hostess on staff at an up-scale restaurant on a very busy Friday night. It’s not long before the restaurant is packed with customers waiting for tables. The hostesses are located at a desk directly in front of the front doors where patrons check in and get a pager, which is customary for any restaurant with high wait times. An angry female customer approaches our desk in the middle of the dinner rush. There is a long line of people waiting to check in.)

Customer: “How much longer is it going to be?! We’ve been waiting forty-five minutes!”

Coworker: “I’m sorry, ma’am. May I have your name or pager number so I can check where you are on the list?”

Customer: “What pager number? I never gave you my name and we never got a pager!”

Coworker: *recognizing customer* “Oh… uh…”

Me: “I apologize for the misunderstanding, ma’am. Did you check in with the girls here when you arrived?”

Customer: “Well, yeah! I asked if tables were available and they said there was a wait! Nobody told me I had to give my name! My children are starving!”

Coworker: “I’m sorry. I would have gotten your information, but you walked away when I informed you of our hour-long wait—”

Customer: “Well, this is ridiculous. We’ve been standing right over there watching you for the past hour! My son is diabetic!”

Me: “Again, I apologize for the miscommunication. Perhaps if you have a small snack for your son to tide him over, we can get you in as soon as possible.”

Customer: “What?! I don’t just carry food around with me! Can’t you bring him something from the kitchen?!”

(We got them in at the next available table, if only to make her go away!)

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Reached His Tee Total

| Akron, NY, USA | Bad Behavior, Love/Romance, Popular, Time

(I am working as a ranger on a busy Sunday. All of the tee times are taken for the entire day. Even though the course is full, the pace of play is still at four hours because the course uses ten-minute tee times. As I come up to the eleventh tee, a customer is practice swinging his driver while waiting for the group in front of him move to the green. The customer walks over to me.)

Customer: “I want to play through the group ahead of us.”

Me: *politely* “I am sorry, sir, but that is not an option. The course is full and there is no group that is out of position.”

Customer: “I know the owner of the course and he would let my group play through.”

Me: “I know the owner quite well myself, and your group will not be able to play through.”

(He turns his back to me and starts swearing every swear word known to man. His swearing does not bother me because he’s not directing his comments to me. His three other playing partners never say a word to me and look content drinking a cold beverage while waiting their turn. All of a sudden, he quickly turns around and starts walking towards me in a fast pace with his driver in his hand. He has a crazy look in his eyes as he approaches and I prepare myself for an angry confrontation.)

Customer: *screaming* “I have a date today and if I am late for my date, I am going to have my girlfriend call you to yell at you!”

Me: *without hesitation* “Is your girlfriend hot? If she is, I will give you my number. Have her call me.”

(The three men on the carts busted up laughing. The man with the golf club never said another word for the rest of the day.)

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