Category: Time

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Acting Cold Caller

| UK | Bad Behavior, Money, Time

(I know that cold calling isn’t anyone’s favourite thing, but it’s my job and I need to pay rent. It isn’t a scam company, but a call centre for a gas and electric company; we dial people who have opted into marketing; they always deny it, but they’ve clearly forgotten or misread the marketing. My current customer seems a little too eager to do the quote. He takes the time to get his current info about his supplier and his energy usage and so on.)

Me: “So, just a few more minutes of your time and I’ll get that set up for you now.”

Him: “No.”

Me: *continues with the spiel of why it’s a better deal* “…so, why would you not want to go for it?”

Him: “Because I don’t want to go for deals offered by people who phone me up when I didn’t ask for it.”

Me: “Then why did you even do the quote?”

Him: *smugly as he possibly can* “Well, you’re wasting my time so I figured I’d waste yours as well.”

Me: “I’m paid an hourly rate, sir; I just technically made £3.50 in the half an hour we spent on this call.”

(The guy stammered and hung up. I honestly get why people hate cold calling, and in all fairness, so do I, but some people I call are just so badly-behaved and I love these tiny victories I can get over them.)

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Appointment Disappointment, Part 2

| Albuquerque, NM, USA | Health & Body, Time

(I overhear a coworker at reception.)

Coworker: “I’m sorry, but your appointment seems to be for next week and we are booked fully today. I can see about getting your appointment moved up to tomorrow if that is okay.”

Patient: “No, you aren’t sorry! It’s a long walk to this desk! I know you will be laughing about me later! You will be old, too, some day!”

Related:
Appointment Disappointment

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A Pet Is For Life, Not Four Minutes

| MI, USA | Pets & Animals, Time

(An older man and his daughter come into the animal shelter. His daughter is wearing slippers in public.)

Me: “Hello! Is there anything I can help you with?”

Man: “Yeah, I want a kitten.”

Me: “Okay, well we only have one really young kitten right now. She is about four months old an—”

Man: *interrupts me* “Yeah, I’ll take that one.”

Me: “Well, you have to spend some time with her and make sure that she has the personality you’re looking for.”

(We take the kitten into the adoption room so he can spend time with her and so I can further counsel the adoption. The man spends about four minutes with the kitten and comes back out holding her. I go up and take the kitten.)

Me: “Is everything okay?”

Man: “Yeah, I want that kitten.”

Me: “Well, I need you to spend at least fifteen minutes with her. The time you spent with her isn’t enough to get to know her, and I’ll have to ask some questions.”

Man: *getting annoyed* “I just want this kitten.”

Me: “You have to spend more time with her so we can make sure she is going to the right home.”

Man: “I’m a good pet owner! I just want the kitten!”

Me: “I’m not saying you aren’t. You just have to spend more time with her.”

Man: “Well, I have stuff to do! I can’t spend all day here!”

Me: “I’m sorry, but you are required to spend more time with her if you want to adopt from us.”

(The man stares at me blankly for a minute, throws his arms up and starts to walk out. At this point his daughter chimes in.)

Daughter: “You people are ridiculous!”

(She promptly followed her dad out and left.)

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