Category: Time

Being Foggy With The Specifics

| USA | Time, Transportation

(I receive a phone call from an airline dispatcher regarding a weather forecast. Why he’s calling the air traffic control tower and not the weather service is beyond me but I think I may have solved that issue for good.)

Airline Dispatcher: “What time is the fog going to lift?”

Me: *busy and tired of dealing with the inane* “9:47.”

Airline Dispatcher: *after a short pause* “Wow, that’s pretty specific. Are you sure?”

Me: “I’d bet your life on it.”

Time To Call It A Night…

| MI, USA | Extra Stupid, Time

(We are a 24-hour fast-food place and have a special menu from midnight to four am that is displayed both inside and beside the speaker box outside.)

Customer: “What time does your midnight to four am menu start?”

Me: “It starts at midnight and ends at four am.”

Customer: “Can I get [food item not on menu]?”

Me: “I’m sorry; we’re currently not selling that item. We’re on the midnight to four am menu.”

Customer: “What?! When did that start?!”

Me: “The MIDNIGHT to FOUR AM menu starts at MIDNIGHT and lasts until FOUR AM.”

Customer: “So I can’t get [food item]?”

Me: “I’m sorry, no. We only sell the items on the midnight to four am menu.”

Customer: “When does the midnight menu stop? I want [food item]!”

Me: *bangs head on cash register*

(Unfortunately, I have this conversation at LEAST three times a night.)

Timing Is All In The Delivery

| Austin, TX, USA | Crazy Requests, Food & Drink, Popular, Time

Customer: “Yes, I’d like to place an order for delivery.”

Me: “No problem. Just to let you know, our delivery time right now is approximately one-and-a-half hours tonight. Will that be all right?”

Customer: “Jesus! Why so long?”

Me: “Well, I’m the only one running the store at this time, and I’ve only got one driver. We’re rather busy so it’s creating higher delivery times. I do apologize for the wait, sir.”

Customer: “Well, yeah, I guess I’ll do that.”

(The customer orders and approximately 45 minutes later, calls back.)

Customer: “WHERE THE F*** IS MY FOOD?! I’VE BEEN WAITING FOR AN HOUR AND I WAS TOLD IT WOULD BE ONLY 30 MINUTES!”

Me: “Well, sir, I’m sorry for the wait; however, it’s been only 45 minutes and your quoted delivery time was an hour and a half. We will be there within the quoted time.”

Customer: “I JUST TOLD YOU WHAT I WAS QUOTED. ARE YOU TELLING ME I’M LYING?!”

Me: “Sir, I’m the only one here, which means that I took your order. And I told you the estimated delivery time. I apologize for the miscommunication; however, we will be there within the quoted time.”

Customer: “What in God’s name is taking so long?”

Me: “…I AM THE ONLY ONE HERE.”

Customer: “Let me speak to your manager. This is piss-poor service.”

Me: “I am the manager. I am the only person here.”

Customer: “Well, how much longer?”

Me: “The delivery time will rise as you continue to stay on the phone with me. As I cannot prepare pizzas while I am stuck on the phone.”

Customer: *hangs up*

The Customer Is Slow To Realize

| UT, USA | At The Checkout, Crazy Requests, Popular, Time

(I work at a Halloween store and it is the day before Halloween. It is 10 in the morning and we are starting to get slammed with people buying all sorts of things from makeup to costumes to decorations. We only have three registers and all of them are open. The other two with me are somewhat new and have only been working for a week, while I’ve been there for two months. Needless to say, I’m the faster cashier. A woman comes up buying a fake axe, some fake blood, makeup, and liquid latex.)

Me: “Hi did you find everything okay?”

Customer: “Yes I did. How much for the fake blood?”

Me: “It’s $6.99.”

Customer: “Good lord, who would pay that much for that? Take that off. Why y’all charging so much for that?”

Me: *scanning her other items* “Well, we don’t get a say in the prices; it’s corporate. Your total is $****. Cash or card?”

Customer: “Whoa, slow down, missy. Where’s the fire?”

Me: “Ma’am, I’m just trying to get the line moving because we’re busy.”

Customer: “What line? There ain’t nobody here. Y’all need to slow down.”

(When she got in line, there were only three other people. Now there’s seven and more are coming.)

Me: “Ma’am, I’m just trying to keep everyone’s wait time as low as possible.”

Customer: “Whatever. Card.” *swipes* “Why’s it taking so long?”

Me: “…”

Customer: “I ain’t got time for this.”

(Payment goes through and receipt prints.)

Me: “Here you go, ma’am. Thanks for coming in.”

Customer: “There you go rushing me again, sweetie. You need to slow down.” *leaves*

Next Customer: “Did that really just happen?”

Me: “Not the strangest thing to happen.”

Next Customer: “Well, I want you to be as slow as possible so that I can waste everyone else’s time.”

Remember, Remember, Any Day In November

| USA | Holidays, Time

(We offer our season subscribers the exclusive ability to exchange their tickets to another performance if something comes up in their schedule. It’s a week before the next show begins and I’m on the phone with a subscriber.)

Me: “Okay, I have your record up. Which performance did you want to exchange?”

Customer: “This one. I want to move it to next Saturday instead.”

Me: *clarifying* “You’d like to change from NEXT Saturday Nov. 7th to the following Saturday Nov. 14th?”

Customer: “Yeah, yeah. I want to move from this Saturday to next Saturday.”

Me: “You actually have next Saturday Nov. 7th already. Are you looking to move to the Saturday after – Nov 14th?”

Customer: “No. I’ve got THIS Saturday. I need to move it.”

Me: “You have next Saturday, Nov 7th.”

Customer: “No. I have THIS Saturday.”

Me: “We don’t have a performance this Saturday, The show begins next Tuesday Nov. 3rd, and you’re scheduled for Saturday Nov. 7th.”

Customer: “Wait, wait, wait… Wait… I… Oh. I have this – I think I wrote it in my calendar wrong. So I have the 7th?”

Me: “Yes.”

Customer: “Well, the 7th works fine for me. I have to go somewhere on Halloween, so I thought I had to switch it.”

Me: “So the 7th is fine?”

Customer: “Yeah, looks like I’m all set.”

Me: “Great! We’ll see you then!”

Customer: “Oh! Wait a minute.”

Me: “Yes?”

Customer: “Is Halloween on November 7th?”

Me: “…Uh, no.”

Customer: “Okay, then. Yeah, I’m fine. Thanks! Bye!”

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