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Category: Technology

The realm of Technical Support is there to provide expert assistance to those who are not so tech-savvy. Although they still expect you to know what a computer is, and how to turn it on, and to know that you can’t ‘fix the internet’ because it isn’t pretty enough. You have been warned…

Taxing Faxing, Part 17

| Melbourne, VIC, Australia | Extra Stupid, Technology

(After finishing up a call with a customer…)

Me: “Is there anything else I can help you with?”

Customer: “You know, you don’t have to send out things via the post. It’s such a waste of paper and trees.”

Me: “Fair enough.”

Customer: “So, I was thinking you could fax them. Is that okay?”

Related:
Taxing Faxing, Part 16
Taxing Faxing, Part 15
Taxing Faxing, Part 14

Problem Solving Revolving

| San Antonio, TX, USA | Technology

(We have a tech-support line but no dedicated support people, so all us techs take turns answering it. It is my turn.)

Me: “[Store], support. How can I help you?”

Caller: “Hi, can you help me with… never mind. I figured it out. Thanks, bye!”

Me: *turns to the next tech in rotation* “Next one’s yours!”

Adroidtly Handled

| Chattanooga, TN, USA | Geeks Rule, Technology

(There’s an R2-D2 toy on display in the middle of the store. A customer walks up and opens up one of the hatches on it.)

R2-D2: “Beep boop.”

Customer: “Oh, sorry.” *closes the hatch*

R2-D2: “Beep boop.”

Customer: “You’re welcome.”

 

Dear readers! This story was originally submitted without a title, to encourage you to come up with a witty submission yourselves. After considering the many amazing suggestions in the comments section, we have come up with the title above. Thank you all for participating; we had a blast reading them!