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Category: Technology

The realm of Technical Support is there to provide expert assistance to those who are not so tech-savvy. Although they still expect you to know what a computer is, and how to turn it on, and to know that you can’t ‘fix the internet’ because it isn’t pretty enough. You have been warned…

Stupidity Unplugged

| Winnipeg, MB, Canada | Extra Stupid, Technology

(The customer is purchasing an electric heating pad for the bottom of his lizard cage.)

Customer: *holding the plug* “Will this work if I don’t plug it in?”

Email Fail, Part 6

| SC, USA | Extra Stupid, Technology

Me: *sending email to client* “I will need some information from you to get your papers started.”

Client: *in a replied email* “Okay, just send me your email address and I’ll get that right to you.”

Related:
Email Fail, Part 5
Email Fail, Part 4
Email Fail, Part 3

Wireless, Clueless & Hopeless, Part 22

| BC, Canada | Extra Stupid, Technology

Caller: “Hey, I can’t connect to my home wifi when I’m not at home.”

Me: “Sir, it won’t, as your wifi has a range limitation.”

Caller: “Well, I was in the mall and I wanted to know what the gas prices are.”

Me: “Sir, do you have a data plan on your cell?”

Caller: “I DON’T KNOW! I WANT TO CONNECT TO MY HOME WIFI! YOU’RE NO HELP AT ALL!” *click*

Related:
Wireless, Clueless, And Hopeless, Part 21

Wireless, Clueless, And Hopeless, Part 20
Wireless, Clueless, And Hopeless, Part 19