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Category: Technology

The realm of Technical Support is there to provide expert assistance to those who are not so tech-savvy. Although they still expect you to know what a computer is, and how to turn it on, and to know that you can’t ‘fix the internet’ because it isn’t pretty enough. You have been warned…

Attracting A Fridge Magnet

, | San Diego, CA, USA | Bad Behavior, Money, Technology

(I am in the business of buying items from auctions and selling them online. This guy had one of the most interesting haggling techniques over a practically new mini fridge. This conversation occurred over several days through text message.)

Customer: “Still have the mini fridge?”

Me: “Yes, it’s still available.”

Customer: “I was wondering if you would take $50 for it.”

Me: “I can’t for that low. I’m sorry.”

Customer: “What’s the lowest you will go?”

Me: “$75.”

Customer: “$50 max. It has a scratch and a dent. I see it in the pics.”

Me: “That’s why I’m asking so low. It’s worth $150. Thanks, anyway.”

Customer: “$75 is not low.”

(Three hours later:)

Customer: “Well, what’s the lowest?”

(I decided not to respond as I had already told him my lowest price and we had too big of a discrepancy to continue.)

Customer #2: “Hello, do you still have the mini fridge?”

Me: “Yes, I still have it.”

Customer #2: “How much is it?”

Me: “$85.”

Customer #2: “I’ll give you $50.”

(I start to wonder if this is the same guy. Since I was using an anonymous texting service, texts come through as separate threads rather than one conversational string between two people. I go back and look at the previous string and realize this is the same person, as if I won’t recognize that it’s the same number.)

Me: “Lowest I can do is $75.”

Customer: “Is it in perfect condition?”

Me: “We discussed this last night. The price has not changed. You are clearly interested. Why don’t you come have a look? The scratch on the outside has no effect on the functionality of the fridge. The inside is pristine, like new. You can purchase it for $75 or you can go to the store and buy a new one for over $150 or look for a smaller fridge that fits in your budget. $75 is the lowest I will go. Let me know if you are interested.”

Customer: “Not interested for $75.”

Me: “Best of luck to you.”

Customer: “You’re too far, anyway. You live in the middle of nowhere.”

Me: “…Then why did you contact me?”

Customer: “Cuz I’ll go for $50, duh.”

Me: “Haha, okay. Have a good one, man.”

(Four days later, guess who texts again…)

Customer: “Will you take $50 for the fridge?”

Me: “It’s still $85. Please stop asking if I will take $50. If you want it, the lowest is $75. If not, please look elsewhere.”

Customer: “D*** it.”

(Over a month later, I have since sold the fridge for the price I was asking and have acquired two more.)

New Customer: “Hello, do you still have the fridge?”

Me: “Yes, it’s still available.”

New Customer: “Will you take $40?”

Me: “I’ve got two posted, one for $90 that’s brand new and another for $75 that’s not… So, no, I can’t do $40. I could do $80 for the new and $60 for the other.”

New Customer: “All right, thanks.”

(My boyfriend jokingly suggests that maybe this is the same guy. We laugh and poke fun and play ‘what if,’ but I decide to go back through my texts and check. It is A MONTH AND THREE DAYS since our last contact, and sure enough, IT’S HIM.)

Me: “If you’re asking about the one we talked about last month, I sold that weeks ago for full price. These are new fridges I have.”

Customer: “Crap.”

A Tinny Tiny Problem With Her Hearing

| IL, USA | Bizarre, Musical Mayhem, Technology

(Customers are packed in a tight aisle, so to get out of the way my brother and I go to the end of the aisle and stand there. We are in front of the coffee creamer and are talking about mp3 players. Suddenly, an old lady appears.)

Old Lady: *in a loud, almost yelling, voice* “You’re in front of what I need!”

(My brother and I move away and continue our conversation. The old lady takes literally five minutes to choose her creamer and just as she’s about to walk away…)

Me: *directed towards my brother* “Yeah, but your mp3 player sounds so tinny.”

Old Lady:  “What did you say?!”

Me: “Uhm… a certain type of mp3 player sounds tinny?”

Old Lady: *getting mad* “What did you say to me!?”

Me: *louder* “This mp3 player sound tinny!”

Old Lady: *really mad* “What! Are you serious?! Tell me again, what did you say to me!?”

Me: *pretty loud* “My brother’s mp3 player sounds bad!”

(There’s silence for a moment, then the old lady walks away without saying a thing.)

Brother: “Her hearing must be tinny.”

Laptop Flop, Part 9

| Australia | Crazy Requests, Technology

(A student walks in with a laptop in a case.)

IT Support Staff: “Hi, how can I help you?”

Student: “My laptop won’t charge.”

(The laptop in question has one corner where the charger would be plugged in looking like it’s been smashed against a wall. You can see the white insides of the laptop; the whole hinge is broken and twisted.)

IT Support Staff: “Um, okay. Yeah, you might have a bit of a bad time there.”

Related:
Laptop Flop, Part 8
Laptop Flop, Part 7
Laptop Flop, Part 6