Category: School


Didn’t Study The Deal Hard Enough

| Newcastle, England, UK | At The Checkout, Crazy Requests, Food & Drink, Money, School

(I work in a popular fast food restaurant in the city centre. I am working a morning shift and a customer comes up to my till just after nine am and orders two breakfast meals. I ask her how she would like to pay and she informs me she will be paying by card.)

Me: “Not a problem. Please just insert your card into that machine there.”

(I indicate the correct machine and turn around to begin assembling the order, but am distracted by her shout.)

Customer: “Excuse me! This machine isn’t working!”

Me: “I’m ever so sorry. Please just try again. Sometimes our system is a little temperamental. It should work this time.”

(After several more attempts the card has not worked and the food is ready so I ask to see the card; although she is speaking with a local accent some foreign cards don’t work with our system and I think it best to check. On observing, I see that she has been trying to use a student ID card.)

Me: “Uh, excuse me, but you’ve been trying to use a student card. You need to use a debit or credit card, or pay by cash if you’d prefer.”

Customer: “But you can use these!”

Me: “I’m afraid you can’t, madam; there is no way of paying with a student card.”

Customer: “But I want my meal for free!”

(My company runs a promotion where if you buy a meal and present student ID you are entitled to a free cheeseburger or ice cream, but this is only available after 10:30 am when main menu is being served, and does not entitle you to your whole meal for free, which I endeavour to explain to the now irate customer.)

Customer: “So you mean I can’t have my meals for free?”

Me: “No. Like I said, that promotion doesn’t run during breakfast, and even if it did you don’t get your whole meal free. You have to buy it and you get a free cheeseburger or ice cream after.”

Customer: “Well, they’ve been lying to us then! F***this!”

(The customer then left the store, leaving the food on the counter which had to be recorded as waste. I never found out who ‘they’ were.)


An Artistic Response

| Australia | Bad Behavior, Popular, School

(I’m 21 but very short and petite for my age, so I’m used to customers assuming I’m young and inexperienced. I mostly ignore it. Because our job involves cutting fabric for each customer, we’re generally serving them for around five minutes. Most customers tend to strike up a conversation.)

Customer: “So, how long have you been working here?”

Me: “I just passed three years.”

Customer: “Really? I come in here a lot and I’ve never seen you before.”

Me: “Me too. Funny how that happens.”

(She gives me a glare. I decide to start playing along in case she gets angry.)

Me: “I’ve also been studying at university, so I’m not here as often as the other staff.”

Customer: “You’re at university?!”

Me: “Yes. I’ve just finished and will graduate next month.”

Customer: *condescendingly* “Did you enjoy your little arts degree, then?”

(I’m incredibly offended by this.)

Me: “I’ll actually be receiving a Bachelor of Commerce majoring in business information systems. It’s a very interesting field that involves using information technology to streamline business processes, with the end goal being that the added value will allow the business to remain competitive or gain an advantage. It’s the discipline where information technology meets information management in a business context.”

(She shut her trap after that.)


Will Need To See A Doctor(ate) After This

, | Phoenix, AZ, USA | Popular, School

(It’s my first day of working the front desk at the center. My coworker takes a call, which he puts on speaker so I can hear and learn the appropriate reactions to certain common questions, should they come up.)

Coworker: “Hello, this is the [University Center]. My name is [Coworker]. How can I help you?”

Client: “I need help writing my doctoral thesis.”

Coworker: “I’m sorry, sir, we primarily provide services to undergrad students.”

Client: “But your website says you have someone who does doctorate level work!”

Coworker: “Yes, sir, but he does doctorate level statistics, and does not work in our writing department. He will not be able to assist you in writing your thesis.”

Client: *growing angry* “I just want someone to do the work! I don’t care if he’s in the writing department or not!”

Coworker: “Unfortunately, sir, we are explicitly told not to do work for students, but rather aid them in understand concepts.”

Client: *shouting* “That’s ridiculous! What purpose do you people serve if you won’t even do a doctoral thesis! You’re getting paid aren’t you? You f***ing lazy, useless undergrad s***s don’t even deserve to be here!”

Coworker: *pauses* “Excuse me, sir, let me transfer you to my manager.”

Client: “Please do! Then I can tell them what a f***ing t**t you are!”

(Coworker transfers the call, and then looks at me.)

Coworker: *dryly* “Well, unfortunately for him, I transferred him to an empty desk. [Manager] doesn’t work weekends.”

It’s Going To Be An Interesting Knight

| Austin, TX, USA | Books & Reading, Movies & TV, School

(Back in 1997, I am working at a large, national video rental chain. A high school aged boy, roughly 16 years old, walks up to the counter.)

Boy: “Can you help me find a movie?”

Me: “Probably, do you know the title?”

Boy: “First Knight.”

(The requested film is about the love triangle between King Arthur, Lady Guinevere, and Sir Lancelot. Action aside, it wasn’t normally requested by men, especially high-school aged. Thinking this strange, I still take him to the appropriate section, find the tape in stock, and hand it to him.)

Boy: “Thanks, man! You’ve saved my life.”

(Back at the counter he ends up coming through my line.)

Boy: “Thanks again, man. You’ve really saved me some time.”

Me: *as I hand him his change* “What do you mean?”

Boy: “Oh, we have to read this for school, and I forgot all about it.”

Me: “You have to read THIS for school?!”

Boy: *smiling as he goes out the door* “Yep, and I can’t stand Shakespeare.”

(As he walks out the door my coworker and I break down laughing, realizing that he was actually looking for “Twelfth Night.”)

Coworker: “Boy, is his teacher in for a treat!”

Growing Up Dorm-al

| USA | School

(I work in a very popular cookie store located on a college campus. Our regular customers include a couple of faculty members who live with their two small children in a dorm on the campus. They host events for the building’s residents as well as teaching classes. One day, the woman comes in with her young son.)

Me: “All right, here’s your total and it’s just going to ask you about tip and receipt.”

Customer: “Thank you!”

Child: “How old do you have to be to work here?”

Manager: “Well, most of the employees are college students, so they’re all older than 18.”

Child: “But I’m a college student! I live in a dorm with my parents and sister!”

Page 2/2312345...Last