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Category: Rude & Risque

For those who like their humor a bit more PG-13, this section is littered with customers who are not afraid to walk on the more brazen side, or act downright gross-out disgusting. Be warned though that toilet humor sometimes literally takes place in the toilet.

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Comes With Extra Salty Fries

| UT, USA | At The Checkout, Language & Words, Rude & Risque

(So, it’s the beginning of the lunch rush. After serving one customer I get on to the next, a stoic man in plaid.)

Me: “Welcome to [Restaurant]. What can I get for you today?”

Customer: “Yeah, I’d like a number one condom, medium, please.”

(I don’t know if he noticed, but I had to try very hard not to say something. Or repeat his mistake.)

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Give Him A Dollar Thrill

| TX, USA | Money, Rude & Risque

(I am scanning up the order of a customer, who is rather elderly, and we are at the end when this happens:)

Customer: “For that $100 cash back, I don’t want a $100 bill.”

Me: *jokingly* “Okay, I’ll give you 100 ones.”

Customer: “Oh, no! That’s even worse. A man like me doesn’t need THAT much money. I’m too old to go to the strip clubs!”

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Don’t Question The Questions

| Norfolk, England, UK | Bad Behavior, Liars & Scammers, Popular, Rude & Risque

(We have to ensure a customer is who they say they are by asking them some security questions. Many customers get angry at this, but it’s the law. I get a call from an old man who gives me the account number.)

Me: “Okay, sir, I need you to confirm your name.”

Customer: *confirms name*

Me: “Wonderful. What is your date of birth?”

Customer: “None of your bloody business.”

Me: “I’m sorry, sir, but I have to ask you some security questions to ensure you are who you say you are.”

Customer: “Are you new? You seem really unsure of yourself and I don’t think you know what you’re doing.”

Me: “How long I have worked here is irrelevant. You must answer these security questions. It has been the law for some time now. If you do not answer these questions I cannot discuss your policy with you.”

Customer: “That’s the stupidest thing I’ve ever heard!” *hangs up*

(A few hours go by and I think nothing of it. Then my manager comes up to me looking very upset. Apparently the customer called and made a complaint and said I asked him lots of inappropriate questions including what his wife’s bra size was! I assure that I said no such thing and my manager goes off and listens to the call. I am then invited in with her into one of our training rooms when she calls the customer so I can listen in.)

Manager: “Hello, Mr. [Customer]. My name is [Manager]. I am the manager. I have looked at your complaint. I have listened to the call and I think you may have misunderstood my colleague. She did not ask for your wife’s bra size and she was following the data protection act as she has been instructed to do as is both the law and our company policy.”

Customer: “So, you’re saying that because you didn’t hear her ask those horrible, personal questions about my wife’s breasts on that recording of yours that it didn’t happen?!”

Manager: “…Yes. That’s exactly what I’m saying, sir.”

(The customer hung up.)