Category: Musical Mayhem

Music Stores, Concerts, Orchestra’s, none are safe from the stupidity of our very wrong customers, examples such as those searching for live recordings of Beethoven himself, to others who believe listening to Taylor Swift means you’re musically talented.

A Tinny Tiny Problem With Her Hearing

| IL, USA | Bizarre, Musical Mayhem, Technology

(Customers are packed in a tight aisle, so to get out of the way my brother and I go to the end of the aisle and stand there. We are in front of the coffee creamer and are talking about mp3 players. Suddenly, an old lady appears.)

Old Lady: *in a loud, almost yelling, voice* “You’re in front of what I need!”

(My brother and I move away and continue our conversation. The old lady takes literally five minutes to choose her creamer and just as she’s about to walk away…)

Me: *directed towards my brother* “Yeah, but your mp3 player sounds so tinny.”

Old Lady:  “What did you say?!”

Me: “Uhm… a certain type of mp3 player sounds tinny?”

Old Lady: *getting mad* “What did you say to me!?”

Me: *louder* “This mp3 player sound tinny!”

Old Lady: *really mad* “What! Are you serious?! Tell me again, what did you say to me!?”

Me: *pretty loud* “My brother’s mp3 player sounds bad!”

(There’s silence for a moment, then the old lady walks away without saying a thing.)

Brother: “Her hearing must be tinny.”

Her Relaxing Is Taxing

| Allentown, PA, USA | Bizarre, Crazy Requests, Musical Mayhem

(I work in a fair trade store. Like most stores, we play music over speakers throughout the day.)

Customer: “It’s too loud!”

Manager: “Excuse me?”

Customer: “Your music! It’s too loud!”

Manager: “No one else seems to think so; it’s certainly not as loud as they play in several of the other stores here. I’m friends with the manager at [Makeup Store] and their music is much louder.”

Customer: “That’s different! You’re not a REAL store!”

Manager: “…What?”

Customer: “You’re not a retail store! You’re fair trade! You’re a non-profit! You shouldn’t be acting like a real store!”

Manager: “Ma’am, we are a retail store. Our company is non-profit, that’s true, but retail stores is how we fulfill our mission.”

Customer: “You’re different! I come in here to relax, and I don’t expect it to be like other stores!”

Manager: “I’m sorry you feel that way. Is there something special I can help you find today?”

Customer: “What? No! I never spend money in here. I just walk around to relax!”

Hold That Note

| Norway | Musical Mayhem

(The computers at work are very slow, and while on the phone with a customer, this happens:)

Caller: *asking for information about her dog*

Me: “I can look it up for you on the computer, but it will take a little while, because our system is a bit slow.”

Me: *humming on a song while typing*

Caller: “Wow, you make your own hold music.”