Category: Movies & TV

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This Story Has Yet To Be Title

, | CA, USA | Crazy Requests, Movies & TV, Popular, Rude & Risque

(I am the night shift manager at a fast food restaurant. The corporate office had just started a new advertising campaign, and while not openly sexual, it is filled with innuendo. I get a phone call about 10 minutes before closing.)

Me: “Thank you for calling [Restaurant]. This is [My Name]. How can I help you?”

Caller: “I AM REALLY PISSED OFF RIGHT NOW! My children were watching TV this afternoon when your commercial came on. I cannot believe you would expose my kids to sex like that. I want you to take the commercial down, RIGHT NOW!”

Me: “Sir, this is a local store, so it has no control over the TV ads. The corporate office in Southern California produces and purchase all the advertising time for all of [Restaurant]. I would be happy pass of your name and number; that way they can put you in touch with the appropriate person.”

Caller: “THAT’S NOT GOOD ENOUGH! I want this ad taken off TV right now. You need to get on the phone and call the TV station and tell them to pull this filth off the TV, RIGHT NOW!”

Me: “Again, I’m sorry, sir, but I’m just a shift manager at a local store. We are a franchise location with no direct link to the corporate office in Southern California. I simply do not have the authority to make anyone pull these ads, nor does anyone else at this location. The franchise office might be able to help you. Their number is [number], and they open at eight am. You can tell them how you feel in the morning.”

Caller: “HOW CAN YOU ALLOW MY CHILDREN TO BE EXPOSED TO THIS SMUT?! If you cared about your customers you wouldn’t hide behind “authority.” You would listen to your customers, do your job, and have this smut pulled from the TV, RIGHT NOW!”

Me: “Again, I’m sorry, sir, but—”

Caller: “BUT NOTHING. GET IT PULLED RIGHT NOW!”

Me: “Sir, I’m a 19 year old college student working at a fast food joint. I agree with you that the new ad campaign is kind of inappropriate, but the TV networks simply aren’t going to allow me to call them up at 11:50 at night and have them pull advertisement paid for by someone else. If you give me your name and number I will ask the franchise office to contact you tomorrow, or you can call them at [number], or you can call the corporate office in Southern California at [a phone number I’m never supposed to give out], or you can even file a complaint with the Federal Communications Commission.”

Caller: “I WANT IT OFF THE AIR NOW! If you cared about my kids or your job, you would do it NOW! IF YOU DON’T DO IT NOW, I WILL GET YOU FIRED!”

Me: “Okay, sir, I will pass on your complaint.”

Caller: *all of a sudden he speaks in an almost hushed tone* “You know you’re going to Hell now, right…?” *click*

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Speaking On Different Channels

| Canada | Language & Words, Movies & TV, Technology

(I work tech support for the Internet part of a company that also provides cable TV and cell phones, so sometimes we get calls meant for other departments. When that happens, we just transfer them over. One day I get a call from an older, heavily-accented caller.)

Me: “Thanks for choosing [Company] Internet tech support. What can I do for you today?”

Customer: “My weather network, and the news, and, uh… it no work!”

Me: “Your Internet isn’t working?”

Customer: “No! Not Internet. TV! My weather channel isn’t working! And the news channel!”

Me: “Oh, your cable TV isn’t working!”

Customer: “”Right!”

Me: “I’m sorry to hear that! Well, you’ve reached Internet tech support, so let me get you right over to cable TV repair, and they’ll be able to look into that for you. Before I get you to them, do you have any Internet questions for me while you have me here?”

Customer: “Yes!”

Me: “Yes?”

Customer: “My weather channel isn’t working!”

Me: “Okay, well, then, let me get you right over to cable TV repair then. This will just put you back into hold while I get you to them. There may be just a brief wait–”

Customer: “Wait!”

Me: “Yes?”

Customer: “My news channel isn’t working!”

Me: “Well, that’s still on your TV, so let’s get you right over to the right department–”

Customer: “Wait!”

Me: “Yes?”

Customer: “My weather channel isn’t working either!”

Me: “Okay, well-let-me-get-you-right-over-to-the-right-guys-they’ll-be-with-you-in-just-a-sec-bye!” *hits transfer button*

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Thinks You’re A Deadfool

| DE, USA | Movies & TV, Underaged

(I am taking tickets at my theater during the opening week of ‘Deadpool’ when two obviously underage teenagers, probably fifteen or so, walk up to me with tickets.)

Me: “Hi! Welcome to [Theater]! Can I take your tickets, please?”

Customers: *hand me tickets*

Me: “Sorry, guys, but Deadpool is rated ‘R.’ I’m going to need to see some ID.”

Customer #1: “What?! But it’s a superhero movie! It’s ‘PG-13!'”

Me: “Nope! We’ve had a couple people think the same thing, but it’s rated ‘R.’ If you don’t have ID, they can switch out your tickets at the box office.”

Customer #2: “But they let us buy the tickets! Are you sure it’s rated ‘R?'”

Me: “Very sure. It says so on the poster right behind you.”

Customer #2: “Well, are you sure the poster’s right?”

(I proceeded to explain that the movie was, in fact, rated what it said on the poster. 20 minutes later, after several attempts to get me to let them into the movie, including a phone call from the customers’ mom, they finally left and got a ticket for a different movie. Security later caught them trying to sneak into ‘Deadpool’ anyway.)