Category: Movies & TV

Moms Of Gall Street

| New Zealand | Bad Behavior, Criminal & Illegal, Family & Kids, Movies & TV

(I am a cinema attendant at a movie theatre. A woman and her clearly young teenaged kids approach me and hand over tickets for Wolf of Wall Street.)

Me: *looking at the two young kids* “Um, boys, do you have any ID?”

Woman: “Why do they need ID?”

Me: “Because it is an R18 restricted film, and they look far under age. Legally we have to ask.”

Woman: “I’m their mother, so it doesn’t matter. I give them permission to see this.”

Me: “Well, no, I can’t actually allow them to enter, ma’am. It’s law that unless they are over 18, with valid ID, they can’t actually go into the movie, parental consent or not.”

Woman: “Oh, my God, are you kidding me? I’m their mother, and I say they are over 18!”

Me: *not convinced* “I still need valid ID.”

Woman: “They are over 18. Don’t you believe their d*** mother?”

Me: *facing the kids again, as the woman is getting agitated* “Boys, what are your birthdates?”

(Both boys struggle for a while to remember when they are born, one answering at being 16 years old and the other at 23, most obviously NOT being 23.)

Me: “I’m sorry; I can’t let you into the movie, boys. You’re not 18, and it’s a pretty hard restriction.”

Woman: “I paid for these tickets, so you will let us into the movie theatre! They let us buy them downstairs without this bull-s***!”

Me: “These are pink Kiosk tickets from the machine. The machine clearly states the restriction, with a warning that you will be checked for ID upstairs. You can return downstairs to swap them for another movie.”

Woman: “I don’t want to f***ing swap to another movie! We want to watch this one!”

(At this point I’m about to use my walkie to contact my manager and let them know to come up to sort out the customer, when the another customer interjects.)

Customer: “Lady, I don’t know how this girl talked to you without throwing you out on your a**. What kind of a mother are you, letting your young boys in to watch a movie about sex, drugs, hookers and h*** knows what else?! Take your tickets, go watch something else, or just plain p*** off!”

(The woman was stunned for a while, before taking off to get her tickets changed. I called to the desk to let them know she was coming and what had happened. She tried to get a full refund and free tickets for the ‘terrible service and inconvenience.’ She was refused.)

Good Matt Hunting

| Denver, CO, USA | Bizarre, Hotels & Lodging, Movies & TV

Coworker: *to woman who has walked through the door* “Hi there! What can I do for you!”

Woman: “I’m looking for Matt Damon’s room.”

Coworker: *checks computer* “I don’t have anyone under that name… Did you mean the movie star, Matt Damon?”

Woman: “Yes!”

(We are a nice hotel, but not THAT nice.)

Coworker: “I’m pretty sure he’s not here.”

Woman: “But he’s picking me up here! I’m going to call him!”

Coworker: “O… kay.”

(She lets her stay on the couch for a half hour to wait for Matt Damon. A little bit after we switch out, the woman comes back to the front desk.)

Woman: “I’m going to go wait out front for him!”

(She then wandered out the door and into the busy parking lot, and walked aimlessly out into the neighborhood.)

Putting You In The Hot Seat

| Los Angeles, CA, USA | Family & Kids, Movies & TV

(I am working selling tickets at a movie theater, when an older gentleman and his teenage granddaughter come in.)

Customer: “I need two tickets for [Popular Movie].”

Me: “Of course. If you could please select your seats on the screen below?”

(I indicate the screen facing him showing the remaining seats for the movie. There are hardly any, because the movie is very popular.)

Customer: “No, no, no. These are not good seats. Give us two tickets for the next showing.”

Me: “Absolutely. We have the movie running in multiple theaters, because it is so popular, and the next showing is in a theater about half the size of the previous one, but lots of good seats still available.”

Customer: “What? No. No, no, no. This is too small. How do you have a theater this small? No. I will not watch a movie on a screen that small. Seat me in the IMAX.”

Me: “I’m sorry; we’re not an IMAX theater.”

Customer: “That’s ridiculous. How are you not IMAX?”

Me: “I suppose we don’t have the room.”

Customer: “What is your biggest theater?”

Me: “Um, that’d be about 300 seats.”

Customer: “That. Seat me in that.”

Me: “That’s our next showing, the first one you tried to get. It’s almost sold out.”

Customer: “No, no, no. That’s no good. There are no good seats there! What is your second biggest? Seat me there!”

Me: *checking* “Our next biggest theater is currently showing [Children’s Movie].”

Customer: “That’s not what I want to see! Why are you playing that in the big theater?”

Me: “Many people want to see that movie; it’s been doing quite well.”

Customer: “Ridiculous. What’s the next biggest? Seat me there!”

Me: “That theater is showing [Horror Movie].”

Customer: “Tch! No! I want to see [Popular Movie]! [Popular Movie]!”

Me: “What if we got you tickets for the next showing of [Popular Movie] in our largest theater?”

Customer: “Yes. Finally, some help! Do that!”

Me: *pulling up the seating chart for that movie, which is still mostly empty at this point* “All right. This showing is three hours from now, though.”

Customer: “What?! No! That’s too long to wait! This is ridiculous. Ridiculous! Give us two tickets to the next showing in the big theater!”

Me: “All right, but, again, you did not seem to like the available seats for that show time.”

Customer: “I don’t care; I won’t watch anything on a small screen!”

(I pull up the original seat selection screen. While he has been arguing, a number of seats have sold, and now, there are only single seats available.)

Me: “I’m sorry; we only have single seats available.”

Customer’s Granddaughter: *suddenly jumping in* “That’s fine! That’s fine. We don’t have to sit together. It’s fine!”

Customer: *smug look, as if he’s won something* “Yes, we will take these seats. In the big theater.”

(They ended up with two single seats near the very front of the theater. I don’t blame the granddaughter for not wanting to sit with him, though!)