Category: Movies & TV

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Satellite Plight

| USA | Bad Behavior, Movies & TV, Transportation

Me: “Thank you for calling [Company]. My name is [My Name]. How can I assist you today?”

Customer: “I need you to realign my satellite.”

Me: “Well, sir, I can have a tech—”

Customer: “Are you f****** deaf?! I said I want you to realign my satellite!”

Me: “In order to do that, sir, I would need to get a tech out there, as your satellite dish is screwed onto your roof.”

Customer: “Don’t insult my f****** intelligence. I know you have a button over there to f****** realign it.”

Me: “I’m sorry, sir, but I don’t have that.”

Customer: “You guys cut off my satellite because my landlords are getting divorced! You f****** purposely messed it up because of there stupid f****** divorce; I know it! That’s why it says searching for satellite on my screen!”

Me: “Sir, please stop yelling at me. I—” *customer hangs up*

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Polite Or Flight

| Ann Arbor, MI, USA | Bad Behavior, Crazy Requests, Movies & TV

(We are hosting a small film festival with another local movie theater and we reserve the credit card machine for the film festival movies only. This means that our regularly scheduled movies are cash only. Some customers are annoyed by this but this particular customer threw a hissy fit. This happens to my coworker who is probably one of the sweetest, most polite people I have ever met.)

Coworker: “Hello, ma’am, just to let you know, because of the film festival we are only accepting cash for the other films.”

Customer: “Are you f****** kidding me? What the f*** am I supposed to do?”

Coworker: “I’m sorry, but there is an ATM at the store down the street.”

Customer: “This is f****** ridiculous!” *storms out*

Coworker: “Have a nice day!”

(The customer comes back five minutes later.)

Customer: “HOW DARE YOU?! WHAT THE F*** GOOD DOES IT DO ME OR DO YOU TO TELL ME TO HAVE A NICE DAY WHEN I’M CLEARLY UPSET?!”

Coworker: “Okay, theater two! Enjoy the show!”

Customer: *storms off towards the theater*

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Your Business Model Is Rent Out Of Shape

| SD, USA | Books & Reading, Crazy Requests, Money, Movies & TV

(I work at a public library at the circulation desk. One day a young man approaches the desk.)

Patron: “How much is it to rent a book?”

Me: “If you have a library card, it is free. If you live outside the county, you pay for the card but borrowing items is always free.”

(The patron then wandered over to the audio books before returning to the desk.)

Patron: “How much to rent books on CD?”

Me: “They are free to borrow, sir.”

(He shakes his head and goes to the DVD section. Again he returns to the desk.)

Patron: “How many DVDs can I take and what does it cost?”

Me: “You may borrow five at a time and there is no cost unless they are returned late.”

(The patron looks confused.)

Patron: “I just don’t get why you do this if there’s no money in it for you. Well, good luck with that!”

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